Qwilr

Customer Success Manager

• help improve retention especially for larger accounts
• build robust expansion & cross selling motion
• build and own the strategy for the customer success team
• work with our Revenue Team to contribute to company revenue goals
• collaborate with RevOps team and Head of Sales
• shape important product releases with our product team
• build and grow an excellent team

Director of Customer Success

Full-stack Engineer

• Collaboratively design and deliver software and systems for Qwilr.
• Shape, plan, build and operate Qwilr’s product features.
• Design and implement solutions with an exceptional degree of technical understanding, and a glorious degree of excellence, balanced with an equally glorious desire to get stuff done.
• Demonstrate capability when it comes to solving complex technical challenges cleanly, and with a passion for supportable software.
• Iterate on team development practices and technical excellence/understanding - constantly improving yourself and contributing to the elevation of your Qwilr engineering team.
• Seek a collaborative, clear, shared understanding of project requirements and priorities.
• Find a balance between quality and speed that delivers consistently awesome results, aligned with Qwilr’s overall strategic goals.
• Work autonomously, with a strong bias for collaboration, helping to uplift your team, demonstrating an openness to growth.

Director of Customer Success

Senior Software Engineer