Qventus, Inc

Platform Engineer

• Lead scoping and execution of critical improvements to our data platform
• Support production ML Ops functionality
• Partner strategically with data science, analytics, and data engineering leads
• Provide expertise on overall data engineering best practices
• Support solution development; translate product / analytical vision into highly functional data pipelines

Senior Data Platform Engineer

AI Engineer

• Set strategy, determine roadmap, and manage prioritization for our platform capabilities, working closely with our agentic AI engineering team
• Work cross-functionally across the company to facilitate the end-to-end product lifecycle for development of platform capabilities
• Enhance and expand our AI voice & conversational AI capability suite
• Build toward a direct Platform-as-a-Service offering for our customers to be able to extend our solutions over time

Senior/Lead Product Manager, Agentic AI Platform

Product Manager

• Guide a team of engineers, data scientists, designers, and clinical experts to ship great products that solve meaningful customer problems
• Discover and validate new product opportunities through a deep understanding of our users, market, technology, strategy, and data
• Define the vision, strategy, problems to solve, and key requirements for the solutions that address the opportunities you identify
• Get involved with the design and software development process, and manage the product backlog
• Follow through to launch and iterate on products, ensuring that they make the desired impact on our users and our business
• Develop and maintain strong relationships with users, buyers, and external thought leaders to inform your work

Senior/Lead Product Manager

Solutions Engineer

• Develop a deep understanding of client context and Qventus capabilities to identify high-leverage opportunities for rapid impact with bespoke AI Operational Assistant workflows
• Responsible for the design, execution, and optimization of bespoke AI Operational Assistant use cases at the client
• Technical Implementation
• Leverage LLM-based AI (GPT, Claude, Gemini, LLaMA, etc.) to build advanced conversational systems.
• Apply conversation modeling techniques like state machines, decision trees, and graph-based flows.
• Use frameworks such as Dialogflow, Rasa, Amazon Lex, Langchain, or similar tools.
• Collaborate with backend teams to integrate bots with APIs, CRMs, and enterprise systems.
• Enhance bot functionality with custom scripts, API calls, and external system integrations.
• Optimization, Testing & Maintenance
• Continuously tune and improve intent recognition and response quality using real user data.
• Monitor and resolve conversation breakdowns, mismatches, and fallback issues.
• Develop and run unit, regression, and A/B tests to ensure conversational performance.
• Implement real-time monitoring, analytics, and logging to drive performance insights.
• Collaboration & Documentation
• Shape client use cases in partnership with the AI Solution Consultant
• Collaborate closely with Qventus architects, engineers, and data scientists, as well as client end-users and IT teams to define and refine product requirements
• Work closely with software engineers and data scientists to refine LLM integration and behavior.
• Document conversation logic, prompt structures, and decision workflows for scalability and maintainability.
• Mentor and support cross-functional teammates across forward-deployed client team

Forward-Deployed AI Solution Architect

Clinical Operations

• Deliver training, workflow support, and best-practice recommendations
• Act as a trusted advisor to clinical leaders, care managers, physicians, and operational teams
• Support change management initiatives by helping customers adapt workflows and processes
• Assess the operating environment, identify critical success factors and risks
• Monitor adoption, identify gaps, and recommend optimization strategies
• Translate clinical operations workflow requirements into solution configurations
• Advise hospital users on integrating Qventus product features
• Lead clinical discovery sessions to capture requirements and align capabilities
• Collaborate with product, engineering, and implementation teams
• Review program performance data and create performance improvement plans
• Stay up-to-date on clinical standards and represent the company at industry events

Clinical Operations Consultant

Client Partner

• Manage and grow successful partnerships with one or more nationally leading healthcare provider organizations
• Leverage deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption
• Challenge the status quo at client sites and influence clients to adopt industry-best practices through strong partnership and communication skills
• Advocate internally for critical product improvements and collaborate with Product team to implement new solution functionality at live clients
• Partner with the Marketing team to establish standard collateral for client training and engagement
• Manage cross-functional work to meet contractual commitments and maintain positive relationships for expansion or renewal
• Navigate difficult conversations with client executives using clearly presented business cases to effect system-wide change
• Lead complex engagements with matrixed teams (clinical, technical, and operational) on both the client side and within Qventus with minimal supervision

Client Success Partner – Surgical Growth

Director

• Build and lead an exceptionally strong implementation team through effective leadership, radical candor, and strategic resource allocation and forecasting
• Develop a deep understanding of Pre-Anesthesia and Pre-Surgical workflows to identify high-leverage opportunities that drive meaningful ROI improvement
• Collaborate closely with client PAT teams and internal product, engineering and delivery teams to define the most efficient path to ROI and ensuring our implementations successfully deliver ROI quickly
• Own the design, execution, and optimization of highly complex and innovative technical implementations to support client-guided goals and a standardized ROI methodology
• Represent Qventus in executive client meetings and steering committees, providing an executive presence that ensures we engage with clients and executive stakeholders to achieve referenceability through successful delivery, validate concepts and gather feedback
• Ensure a seamless user experience that balances simplicity, rigor, and delight
• Mentor and support cross-functional teammates across sales planning, Client IT teams, EMR workflows, clinical workflow best practices, and product roadmapping
• Deliver and communicate a cohesive product vision that aligns with company goals

Director, Implementation Success

• Define and own the product vision and strategy for the Inpatient Solution
• Lead and develop a team of product managers
• Translate strategic goals into clear, actionable roadmaps
• Partner cross-functionally with engineering, data science, design, and clinical experts
• Identify and validate new product opportunities
• Oversee the full product lifecycle
• Establish and track success metrics (KPIs)
• Represent the Inpatient solution externally to healthcare executives, clinicians, and customers
• Drive cross-functional alignment across Product, Engineering, and Customer teams