Qurate Retail Group

EDI Vendor Relationship Manager

Qurate Retail Group

full-time

Posted on:

Location Type: Hybrid

Location: West Chester • Ohio • United States

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Tech Stack

ERP

About the role

  • Be the primary point of contact for SPS Commerce, managing the relationship to ensure alignment with business goals
  • Oversee integration, configuration, and optimization of the SPS Commerce platform for EDI transactions, ensuring accurate data flow between the company and vendors
  • Troubleshoot and resolve issues related to SPS Commerce tools, including order processing, invoicing, and shipment notifications
  • Build strong relationships with vendors, ensuring compliance with contracts, SLAs, and performance metrics
  • Negotiate vendor terms, resolve disputes, and coordinate onboarding of new vendors into the SPS Commerce ecosystem
  • Monitor vendor performance, including delivery timelines, quality, and pricing, to ensure alignment with company standards
  • Manage the end-to-end Procure-to-Pay (P2P) process in Microsoft Dynamics 365 Finance and Operations, including requisition, purchase order creation, goods receipt, invoice processing, and payment
  • Improve P2P workflows to reduce cycle times, improve cost efficiency, and enhance vendor payment accuracy
  • Oversee the Order-to-Cash (O2C) process for direct delivery orders in Dynamics 365, including order creation, fulfillment, invoicing, and payment collection
  • Ensure seamless integration of direct delivery processes with SPS Commerce for real-time order tracking and customer updates
  • Monitor and improve O2C performance metrics, such as order accuracy, fulfillment speed, and cash collection efficiency
  • Configure and maintain Dynamics 365 Finance and Operations modules related to P2P and O2C processes, ensuring alignment with business needs
  • Identify opportunities to automate, streamline, and train internal teams on processes using Dynamics 365 and SPS Commerce tools
  • Create reports and dashboards to track KPIs, such as vendor performance, process cycle times, and cost savings

Requirements

  • Bachelor's degree in Business, Supply Chain, Finance, or a related field
  • 3+ years of experience managing vendor relationships and supply chain processes in a B2C environment
  • 2+ years of hands-on experience with Microsoft Dynamics 365 Finance and Operations, specifically in P2P and O2C modules
  • Proven experience with SPS Commerce or similar EDI platforms, including setup, integration, and troubleshooting
  • Experience with supply chain operations, including procurement, vendor management, and order fulfillment
  • Proficient in data analysis and reporting tools (e.g., Power BI, Excel)
  • Familiarity with process automation tools and ERP integrations
Benefits
  • Competitive compensation
  • Paid time off
  • Employee assistance program
  • Parental leave
  • Paid volunteer hours
  • Amazing company discounts
  • Health care benefits starting on day 1
  • 401(k)
  • Tuition reimbursement benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EDIProcure-to-Pay (P2P)Order-to-Cash (O2C)data analysisreportingprocess automationvendor managementorder fulfillmentintegrationtroubleshooting
Soft Skills
relationship managementnegotiationproblem-solvingcommunicationorganizational skillsperformance monitoringteam trainingcompliance managementcost efficiency improvementworkflow optimization