Director of Customer Relations

Quinlan ISD

contract

Posted on: 3/31/2026

Location Type: Remote

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About the role

To organise, develop, and monitor all operations within the Customer Relations department.
To converse with members / manager of other departments to create an effective strategy in engaging with and maintaining an active client base.
To give advice to the directorial board in relation to the effects of decisions on the organisation in the public eye.
To play an active role within the department, including answering support / sales tickets, assisting other members of staff, and developing an active relationship between the staff team and the public.
To act as a supreme authority on all customer relations related issues.

Be at least of age eighteen on or before 28th September 2018.
Have significant previous experience in sales, support, press, marketing, etc., and be able to evidence this when requested.
Be able to speak English fluently at a minimum of IELTS Level 8 (or equivalent).
Have no outstanding criminal record.

Benefits

Payment in the position will be made on a commissionary basis, taking into consideration the individual's effectiveness within the department, their own engagement level and their positive outcome on the organisation.
A salary may be instated in the future.
Discounted use of the store, up to 40%.
Working with an incredible team of staff, all who have an equal passion for music in its various forms.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

organisational skillscommunication skillsstrategic thinkingcustomer relationsteam collaborationadvisory skillsproblem-solvingrelationship management

Certifications

IELTS Level 8