Quidax

Product Manager

• Know the platform, and the people who use it
• First 90 days: get deep on the API. Make test calls, read the docs like a merchant would, and find every spot where integration hurts.
• Sit with our biggest merchants. Learn why they use us.
• Map the full journey, from first API call to first live transaction, and mark where people drop off.
• Own the roadmap for the API
• Make the calls on what we build, what we kill, and what we say no to (kindly).
• Own pricing and packaging too. Price it so merchants win and so do we.
• Ship it, and keep it boringly reliable
• Run delivery with Engineering using rituals that stick: sprints, retros, the good stuff.
• Grow the number of live merchants and the volume flowing through the API, and have the numbers to back it up.
• Hold the line on uptime, security, and compliance. Merchants move their customers' money through us. "Mostly works" isn't a thing.
• Make integration super simple (the Enablement bit)
• Cut time-to-first-transaction. The faster a merchant goes live, the better the product.
• Build docs, sandboxes, and support materials so good that merchants barely need to email us.
• Give Sales, Solutions, and Support what they need to win deals and keep merchants happy.

Senior Product Manager, Merchant Platform – Enablement