Client Service Manager
Quick-Wins
full-time
Posted on:
Location Type: Remote
Location: Saudi Arabia
Visit company websiteExplore more
About the role
- Provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client relationships.
- Drive revenue expansion by identifying upsell opportunities as well as operational gaps to drive process improvement and client satisfaction.
- Manage client expectations and coordinate activities both internally and externally using established processes, KPIs, and policies to ensure impeccable service.
Requirements
- Bachelor’s degree or equivalent work experience as a Client Success Manager, Key Account Manager, or similar.
- Experience in key client management, building relationships, operations management, logistics, and/or e-commerce fulfillment.
- Superb critical thinking and strategic problem-solving skills.
- Excellent written and verbal communication skills, with the ability to effectively communicate with both internal and external teams.
- Proficiency in CRM software, WMS software, Microsoft Office Suite, and other relevant tools.
- Ability to handle multiple high priorities simultaneously while being detail-oriented, logical, and methodical in approach.
Benefits
- Comprehensive benefits including health, dental, and vision coverage.
- 401(k) with 4% company matching.
- Generous paid time off and holiday schedule.
- Professional development and training opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client managementoperations managementlogisticse-commerce fulfillmentcritical thinkingstrategic problem-solving
Soft Skills
relationship buildingcommunicationdetail-orientedlogicalmethodical
Certifications
Bachelor’s degree