Salesforce Developer
Litify
AngularJavaScript
Customer Success Engineer – FSI
Quantum Metric
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AngularJavaScriptReactVue.js
About the role
- Support a portfolio of clients and manage technical details of implementation, onboarding, adoption, and growth
- Understand client objectives, define implementation plans, and configure the Quantum Metric platform to satisfy requirements
- Architect solutions to equip stakeholders to execute digital strategy
- Engineer custom JavaScript functions to capture data analytics and satisfy complex use cases
- Configure alerts, dashboards, and reports to provide clients real-time visibility into digital platform performance
- Guide clients to define meaningful requirements and create innovative solutions to achieve their goals
- Focus on Financial Services and Insurance (FSI) verticals, with possible service to retail and telecom
- Build and maintain lasting relationships with customers
- Collaborate with cross-functional teams and contribute to onboarding and training activities
- Travel approximately 10% for client meetings and on-site work
Requirements
- Past experience developing, implementing, or managing digital solutions
- Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client-facing roles (preferred)
- Strong background in Financial Services and Insurance (FSI) verticals or working with large organizations of similar size
- In-depth understanding of marketing technology, customer feedback, and digital analytics tools relevant to enterprise FSI customers
- Experience with web technologies, analytics, front-end development, and best practices for UX/UI
- Development experience with HTML, CSS, and JavaScript; experience with React, Angular, Vue, or native mobile is a plus
- Must exhibit proficiency in JavaScript development
- Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf
- Expert knowledge of browser developer tools to test scripts and diagnose issues
- Familiarity with the page load lifecycle and techniques for performance optimization
- Strong project and time management skills; ability to multi-task across multiple clients
- Able to adapt quickly to changing priorities and operate in an ambiguous environment
- Excellent verbal and written communication skills with exemplary presentation skills
- Able to connect with a diverse audience: senior leaders, middle managers, and individual contributors, technical and non-technical
- Willingness to travel up to 10%
