
Account Executive
Qualifyze
full-time
Posted on:
Location Type: Remote
Location: Singapore
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About the role
- Own a geographic territory or market end-to-end, with full responsibility for revenue generation and growth.
- Run outbound and inbound sales activities (phone, email, social media) to generate new business opportunities.
- Manage the full sales cycle, from prospecting and qualification to negotiation and closing deals.
- Build and maintain a strong pipeline of new business opportunities.
- Onboard and manage newly acquired clients, ensuring a smooth transition into long-term partnerships.
- Manage a portfolio of existing clients, fostering strong, long-term relationships and acting as the main point of contact.
- Identify and execute upselling and cross-selling opportunities within assigned accounts to maximize customer value.
- Conduct regular client engagement activities (calls, meetings, on-site visits) to strengthen relationships and uncover new opportunities.
- Collaborate closely with Customer Care, Supplier Sales, Quality, Operations, and Marketing teams to ensure a seamless customer experience and successful service delivery.
- Maintain a clean and updated CRM, ensuring accurate tracking of pipeline, forecasts, and account activities.
- Provide reliable forecasts and visibility on both new business and account expansion opportunities.
- Ensure high customer satisfaction and retention, proactively addressing risks and identifying growth opportunities.
- Acquire expert knowledge of the auditing, supplier risk management industry, and Qualifyze’s value proposition.
Requirements
- Proven track record as account executive, customer success, or a related sales role, ideally within B2B or Life Sciences industries.
- Strong communication and interpersonal skills, with the ability to build relationships and engage with clients at all levels.
- Proficiency in using CRM tools (HubSpot preferred) and managing pipelines.
- Highly organized with strong attention to detail and the ability to manage multiple accounts and priorities effectively.
- Self-motivated and capable of working independently while collaborating with cross-functional teams.
- A pragmatic approach to problem-solving and driving results.
- Experience in the pharma industry or knowledge of quality compliance and auditing processes.
Benefits
- Competitive, annually reviewed compensation package
- Country vacation package that increases with your tenure
- Country specific benefits offering incl. private health care, fitness and meal allowances
- Annual personal development budget to increase your impact
- Hybrid working mode, plus up to 3 months of the year work from anywhere.
- All the best kit and tools to work effectively
- Annual in person all company event and celebration in Europe
- Working with an exceptional team, doing some of the best work of your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales cycle managementprospectingqualificationnegotiationclosing dealsupsellingcross-sellingpipeline managementcustomer satisfactionrisk management
Soft Skills
communicationinterpersonal skillsrelationship buildingorganizational skillsattention to detailself-motivationcollaborationproblem-solvingtime managementclient engagement