Qualified

Full-stack Engineer

• Define and drive technical strategy for major product areas, ensuring long-term scalability, reliability, and developer velocity
• Lead large, cross-team initiatives from concept through launch and iteration (including sequencing, dependency management, and stakeholder alignment)
• Architect and evolve complex systems spanning frontend, backend services, and data models; make pragmatic tradeoffs that optimize for customer outcomes and operational excellence
• Establish and evolve engineering standards (architecture patterns, testing strategy, performance budgets, reliability/observability practices) that scale across teams
• Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value, with strong engineering around evaluation, observability, and iteration
• Proactively identify and eliminate systemic risks: reliability gaps, performance bottlenecks, scaling constraints, and operational toil
• Mentor and develop engineers across levels; amplify impact by coaching technical leaders and raising the bar for design and execution
• Communicate clearly and influence effectively across engineering, product, design, and leadership—especially during high-ambiguity decisions

Principal Software Engineer, Full Stack

Product Designer

• design the interface for shaping its personality, goals, and objection handling
• design Piper's live presence, the chat and video experience where the AI is the rep
• work on understanding a lead, forming a plan, and explaining its reasoning
• prototype in code or with AI tools, not just Figma
• ship design decisions, not just document them

Lead Product Designer, AI Products

• Ship full-stack product features end-to-end across frontend, backend, and data
• Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value
• Own delivery from scope/design through launch, monitoring, and iteration
• Solve ambiguous, technically challenging problems with pragmatic, scalable solutions
• Partner closely with product, design, and engineering to shape requirements and roadmap
• Improve performance, reliability, and overall product quality at enterprise scale
• Contribute to strong engineering culture through code review, tooling, and process improvements

Lead Software Engineer, Full Stack

• Lead the design and implementation of secure, fault-tolerant, and highly available cloud infrastructure on public cloud services.
• Continuously improve system performance, identify bottlenecks, and deploy optimizations for smooth operation at scale for highly-trafficked services.
• Lead the evolution of our Continuous Integration and Deployment pipelines in a multi-service environment, reducing complexity and increasing resilience.
• Plan and execute timely infrastructure upgrades and changes using infrastructure-as-code to enable faster execution, improved scale, and increased cost efficiency.
• Leverage tools like DataDog, Sentry, and others to monitor system infrastructure, configure alerts for anomalies, and proactively ensure system health.
• Define, promote, and maintain runbooks, operating procedures, and system architecture diagrams. Uphold high standards of quality through rigorous testing and code reviews.
• Act as a force multiplier by providing technical guidance, mentoring other engineers, and fostering a culture of engineering excellence.
• Embrace a culture of flexibility and efficiency, moving fast to capture opportunities while wearing multiple hats in a startup environment

Lead Software Engineer, Foundations

Program Manager

• Serve as the primary liaison between Qualified Health and assigned clients.
• Develop and manage against Partnership Plan including articulation of business goals, KPI definition and project plans.
• Lead all client meetings, providing updates, gathering feedback, and ensuring alignment on project goals.
• Coordinate and execute action items, ensuring timely delivery of project milestones.
• Perform thorough workflow analysis, identification of critical areas for value creation, and provide additional requirements to product teams as necessary.
• Identify new use cases and create business and product requirements that provide incremental value to the client.
• Monitor project progress, identify potential issues, and implement creative solutions to deliver client value.
• Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Continuously seek opportunities to improve client engagement processes.
• Facilitate the data integration process in collaboration with engineering, understanding various client data environments and internal engineering team requirements to successfully deliver the product.
• Collaborate with internal teams, including product development and engineering, to deliver solutions that meet client requirements.
• Prepare and present regular status reports to clients and internal stakeholders.

Customer Program Manager

Strategy

• Be the person who makes things happen. You operate as the Chief of Staff's counterpart in execution, not waiting for direction, but anticipating what the company's most important priorities demand and driving them forward before anyone has to ask.
• See around corners. Maintain a real-time view of the company's most critical strategic bets, where they're gaining momentum, where they're stalling, and what it would take to break through, and bring that picture to the leadership team with a clear point of view, not just a status update.
• Think like a principal, operate like an owner. Produce the analyses, frameworks, and strategic materials that shape how Qualified Health makes its most consequential decisions, and do it with the rigor and conviction that earns a permanent seat at the table.
• Own specific high-priority initiatives from scoping through execution, moving them forward while keeping the Chief of Staff informed and involved at the right moments.
• Lead due diligence on new strategic opportunities: building the analytical foundation, pressure-testing assumptions, and synthesizing findings into a clear recommendation.
• Manage Qualified Health's strategic partnership relationships, with technology ecosystem partners, thought leadership organizations, policy bodies, and industry associations, ensuring each relationship is structured to generate real value, not just activity.
• Lead Qualified Health's transformation into an AI-native organization by fundamentally rethinking how the company operates: what work AI should own, what humans should own, and where the boundary between them should move over time.
• Partner with the Chief of Staff and CEO to architect the operating model of the future: what Qualified Health looks like as an organization in three years, how roles evolve, how decisions get made, how teams are structured, and help build the roadmap to get there.
• Own the design and execution of Qualified Health's operating rhythm, all-hands, monthly onsites, leadership team meetings, and board prep, ensuring each is structured to drive alignment and move strategy forward, not just fill calendar time.
• Lead the OKR process end to end: working with leadership to set the right objectives, building the cadence for tracking, and surfacing progress and blockers to the CEO and Chief of Staff in real time.

Strategic Initiatives Lead

Product Marketing

• Define how Qualified Health wins. Own the positioning, messaging, and GTM narrative that makes the company's value undeniable to the right buyers, and ensure it shows up consistently across the website, collateral, and external communications.
• Create a shared messaging foundation that unifies Commercial, Product, and AI Transformation teams around a single, compelling story.
• Arm the Commercial and AI Transformation teams with the assets they need to drive real value: pitch decks, one-pagers, case studies, and copy that reflect deep product conviction.
• Continuously sharpen the value proposition through market testing and ensure that positioning reflects what resonates in a rapidly changing field.
• Shape how the enterprise healthcare AI category is defined, taking a deliberate point of view on market evolution and ensuring Qualified Health's positioning stays ahead of it.
• Produce original, publication-quality thought leadership on healthcare AI, governance, and enterprise adoption, writing articles, op-eds, and essays that move the conversation forward and resonate with clinicians, operators, and policy-adjacent audiences.
• Be the voice behind the ideas: ghostwriting LinkedIn posts, essays, and narrative pieces for founders and senior leaders that capture their voice while sharpening their argument.
• Weave individual company moments into a coherent, cumulative story, drafting internal and external communications that connect announcements to a larger narrative about where healthcare is going and why Qualified Health is leading it.
• Develop deep subject-matter fluency in partnership with Commercial, Product, Clinical, and AI Transformation leaders, ensuring narratives are accurate, substantive, and insightful.
• Own Qualified Health's earned media presence and grow its share of voice in tier-one healthcare and technology outlets.
• Lead communications for the company's most consequential moments: write press releases and press materials, align messaging across stakeholders, and prepare executives for high-stakes announcements around financing, launches, partnerships, and customer stories.
• Establish Qualified Health as a credible, sought-after voice by pursuing speaking and recognition opportunities that advance the company's visibility and through a cadence of analyst briefings (e.g., KLAS, Gartner, Forrester, and Rock Health).
• Build and manage durable partnerships with leading healthcare organizations, professional societies, and thought leadership platforms, structuring relationships that generate co-branded content, shared audiences, and recurring visibility for Qualified Health's ideas.

Product Marketing Lead

Artificial Intelligence

• Design and build internal AI products from scratch: agents, chatbots, dashboards, tools that let the Qualified Health team interact with company knowledge, data, and workflows in natural language
• Own the full product lifecycle for internal tools: identify the need, build the thing, ship it, watch how people use it, and make it better
• Move fast. Use AI-assisted development, vibe-coding, and the best available tools to ship in days what would otherwise take weeks
• Build the automation layer that keeps Qualified Health's information current, connected, and queryable: integrations between tools, pipelines that update automatically, and workflows that route the right information to the right people at the right time
• Map how information currently moves across the company, where it lives, where it gets lost, and where people are doing work that a well-designed system should be doing for them
• Stay at the frontier of what's possible with AI tooling, new models, new agents, new frameworks, and bring the best of it back to Qualified Health before the rest of the market catches on

AI Associate, Internal Products

Architect

• Coming to work with an amazing and talented team
• Working hard, learning a ton, and having fun every day
• Delivering and leading customers through the Qualified Implementation Framework
• Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
• Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives
• Establish a deep consultative relationship with various client business units
• Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
• Conduct Quarterly Business Reviews with key stakeholders
• Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials
• Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
• Executive analysis of customer health score to achieve renewal targets