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Lead Product Designer, AI Products
QualifiedLead Product Designer creating interfaces for AI products at Salesforce. Shape user trust and interaction through innovative design approaches for autonomous AI agents.
About the role
Key responsibilities & impact- design the interface for shaping its personality, goals, and objection handling
- design Piper's live presence, the chat and video experience where the AI is the rep
- work on understanding a lead, forming a plan, and explaining its reasoning
- prototype in code or with AI tools, not just Figma
- ship design decisions, not just document them
Requirements
What you’ll need- 6+ years of product design, with at least 2 years on AI or conversational experiences
- You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly
- Fluent in AI tooling as a core part of how you work, not an experiment
- Strong visual and interaction craft. You have taste.
- Comfortable without a detailed brief. You define the problem alongside the solution.
- Works directly with eng and ML. No handoff culture here.
- Nice to have: Voice, video, or real-time communication design background
- Familiarity with enterprise sales or CRM workflows
- Experience designing multi-step autonomous workflows
Benefits
Comp & perks- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designAI designconversational experiencesLLM behaviorvisual designinteraction designmulti-step workflowsprototypingAI tooling
Soft Skills
problem definitioncollaborationtaste in designadaptability