
Project Manager II
Qualifacts
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • Tennessee • United States
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Tech Stack
About the role
- Manages full implementation project life cycle from kick-off preparation through implementation completion and transition to support for small to mid-range projects
- Manages customer relationships and expectations through regular touchpoints, distribution of status briefings and onsite meetings
- Interfaces with customer staff across levels and departments throughout project lifecycle
- Influences customer attitudes, behaviors, and intentions throughout every phase of the implementation process, ensuring alignment, adoption, and long-term success
- Ensures that all projects are executed properly maintaining customer satisfaction, along with attaining desired outcomes in cost, quality and delivery timeframes
- Tracks project timelines updating the team with status reports in order to meet and exceed projected metrics
- Works with management to determine resource management, project plans, and risk assessment in order to keep the customers on target
- Works closely with cross-functional teams to resolve project issues in order to optimize results while minimizing project costs
- Partners with diverse departments such as Sales, Product, State reporting, and RCMS to drive alignment, streamline workflows, and achieve shared project goals
- Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
- Focuses on providing standard professional advice and creates initial reports/analyzes for review by experienced team professionals
- Focuses on providing standard project guidance based on platform implementation methodologies and creates initial reports/analyzes for review by management
Requirements
- Bachelor’s degree (additional equivalent experience may be considered in lieu of degree)
- 5 years’ experience in project management or a related role
- PMP preferred
- Ability to manage multiple customer projects working with differing timelines
- Strong communication skills, both written and spoken
- Expertise in organization and multitasking
- Able to juggle multiple projects at once with little to no direction
- Use a consultative approach with clients and adapt communication style to the audience
- Ability to travel 25% of the time
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementresource managementrisk assessmentimplementation methodologiesstatus reportingcost managementquality managementtimeline trackingcross-functional collaborationcustomer relationship management
Soft Skills
strong communication skillsorganizationmultitaskingconsultative approachadaptabilityproblem-solvinginfluencingcollaborationcustomer satisfaction focusrelationship building
Certifications
PMP