Qualifacts

Project Manager II

Qualifacts

full-time

Posted on:

Location Type: Hybrid

Location: TampaFloridaTennesseeUnited States

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About the role

  • Manages full implementation project life cycle from kick-off preparation through implementation completion and transition to support for small to mid-range projects
  • Manages customer relationships and expectations through regular touchpoints, distribution of status briefings and onsite meetings
  • Interfaces with customer staff across levels and departments throughout project lifecycle
  • Influences customer attitudes, behaviors, and intentions throughout every phase of the implementation process, ensuring alignment, adoption, and long-term success
  • Ensures that all projects are executed properly maintaining customer satisfaction, along with attaining desired outcomes in cost, quality and delivery timeframes
  • Tracks project timelines updating the team with status reports in order to meet and exceed projected metrics
  • Works with management to determine resource management, project plans, and risk assessment in order to keep the customers on target
  • Works closely with cross-functional teams to resolve project issues in order to optimize results while minimizing project costs
  • Partners with diverse departments such as Sales, Product, State reporting, and RCMS to drive alignment, streamline workflows, and achieve shared project goals
  • Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
  • Focuses on providing standard professional advice and creates initial reports/analyzes for review by experienced team professionals
  • Focuses on providing standard project guidance based on platform implementation methodologies and creates initial reports/analyzes for review by management

Requirements

  • Bachelor’s degree (additional equivalent experience may be considered in lieu of degree)
  • 5 years’ experience in project management or a related role
  • PMP preferred
  • Ability to manage multiple customer projects working with differing timelines
  • Strong communication skills, both written and spoken
  • Expertise in organization and multitasking
  • Able to juggle multiple projects at once with little to no direction
  • Use a consultative approach with clients and adapt communication style to the audience
  • Ability to travel 25% of the time
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementresource managementrisk assessmentimplementation methodologiesstatus reportingcost managementquality managementtimeline trackingcross-functional collaborationcustomer relationship management
Soft Skills
strong communication skillsorganizationmultitaskingconsultative approachadaptabilityproblem-solvinginfluencingcollaborationcustomer satisfaction focusrelationship building
Certifications
PMP