Process and Project Manager – Commercial
Qualicorp
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Lead commercial operations projects and processes, ensuring organization, prioritization and disciplined execution, connecting operational routines to the business's strategic priorities;
- Structure, standardize and evolve end-to-end commercial processes, eliminating bottlenecks, increasing efficiency and bringing predictability and scale to the area’s day-to-day activities;
- Manage the Commercial Training function, overseeing the development of learning paths and training programs for sales consultants, brokers, leadership and support areas, ensuring recurring and operation-applicable training;
- Lead and develop the teams under your management, defining priorities, routines and KPIs, promoting autonomy, clarity of roles and high standards of execution;
- Ensure organization, traceability and fluidity in relationships with brokers, leading contract management, document organization and operational support for commercial relationships.
Requirements
- Bachelor's degree in Business Administration, Engineering, Management or related fields;
- Experience in commercial operations, projects and processes;
- Experience structuring routines, indicators and operational governance;
- Experience managing teams.
- Differentials:
- Experience with contract management and relationship with brokers or partners;
- Experience in the supplemental health market (private health insurance);
- Skills and behaviors that make a difference:
- Highly organized, practical and execution-oriented profile;
- Clear, objective and structured communication;
- Ability to handle multiple fronts and priorities;
- Hands-on mindset, focused on delivery, quality and continuous improvement.
Benefits
- Transportation allowance
- Meal allowance or food allowance
- Medical insurance
- Dental insurance
- Life insurance
- Funeral assistance
- PPR (Profit-Sharing Program)
- Wellhub
- Zenklub
- Extended maternity and parental leave / Adoption leave
- Recognition for length of service
- Quali University
- Partnerships with educational institutions
- Home office allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial operationsproject managementprocess structuringoperational governancecontract managementKPI developmenttraining program developmentsales trainingefficiency improvementbottleneck elimination
Soft Skills
organizationprioritizationexecution-orientedclear communicationstructured communicationteam managementautonomy promotionrelationship managementmulti-taskingcontinuous improvement
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in EngineeringBachelor's degree in Management