Qualicare

Manager

• Implements administrative and client care policies and practices for the Qualicare location in compliance with state/provincial regulations;
• Consults with supervisors and staff, individually or in groups, regarding clients, families, special programs and service programs
• Oversees client care management processes including intake-to-client conversions, case set-up, customer service, and converting inquiries to service provision;
• Assures that skilled nursing and other therapeutic services are provided under the supervision and direction of a physician or a Registered Nurse;
• Consult with physicians in matters relating to client care services;
• Serves on the Professional Advisory Committee and periodically reviews policies relevant to client care with the committee
• Directs the implementation of service goals and objectives
• Develops standards that ensure safe and effective services to clients and families;
• Oversees the implementation and evaluation of client care services inclusive of regulatory licensure, certification criteria and accreditation standards;
• Collaborates in the development of an effective and efficient client care documentation system including statistical compilation and analysis relative to cost and staff service delivery;
• Achieves/exceeds client satisfaction and investigates issues and follows up promptly;

Care Manager