Chief Information Officer
QualDerm Partners
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Define and execute a multi-year technology, data, and AI strategy and multi-year roadmap aligned to Qualderm’s growth and value creation plan.
- Translate business priorities into a clear, sequenced roadmap spanning infrastructure, applications, data platforms, analytics, and AI.
- Establish an IT operating model (governance, portfolio management, architecture standards, service management) that scales with acquisitions.
- Serve as a trusted strategic advisor to the CEO, executive leadership team, and Board on technology-enabled value creation.
- Provide transparent executive and Board-level communication on priorities, spend, risk, and delivery status.
- Own and evolve the Company’s Azure-based cloud environment, ensuring scalability, resilience, performance, and cost discipline.
- Lead enterprise application strategy, including ERP, HRIS, CRM, marketing platforms, and third-party integrations.
- Standardize and modernize clinic-level infrastructure (networks, devices, connectivity) while enabling local operational excellence.
- Provide strategic oversight for core systems supporting outpatient specialty care: EHR, practice management, revenue cycle, patient engagement, contact center, scheduling, imaging/dermatopathology interfaces, etc.
- Partner with clinical leaders to optimize workflows and improve clinician satisfaction, reducing administrative burden.
- Drive automation and simplification of front-office/back-office processes to improve patient access, throughput, and cash performance.
- Own the end-to-end data and analytics ecosystem, including data architecture, pipelines, governance, BI, advanced analytics, and machine learning.
- Lead responsible deployment of AI and automation across clinical operations, scheduling, staffing, revenue cycle, marketing, and patient engagement.
- Establish strong data governance, quality standards, and model oversight to ensure accuracy, transparency, and regulatory alignment.
- Operationalize AI across the organization, translating emerging technologies (AI, automation, advanced analytics) into measurable improvements in efficiency, cost structure, quality, and speed.
- Own cybersecurity strategy including risk assessments, policies/controls, security monitoring, vendor security, and workforce training.
- Ensure compliance with HIPAA/HITECH and applicable privacy/security requirements; partner with Legal/Compliance on governance.
- Maintain and test business continuity/disaster recovery plans; lead incident response readiness and tabletop exercises.
- Lead IT due diligence for acquisitions: application landscape, infrastructure, security posture, contractual obligations, and integration effort/cost.
- Own post-close integration planning and execution: Day 1 readiness, stabilization, sequencing, and change management.
- Develop repeatable templates/playbooks to reduce integration time and risk, improving speed-to-synergy.
- Manage IT budget, forecasting, and ROI-based investment decisions; identify opportunities for cost optimization without compromising care delivery.
- Negotiate and manage vendor contracts and SLAs (EHR/PMS/RCM, managed services, cybersecurity tools, telecom, hardware).
- Establish vendor performance management and escalation paths.
- Build and lead a high-performing, modern technology organization with strong product, engineering, data, and security capabilities.
- Foster a service-oriented culture with strong partnership to practices and corporate functions.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field (or equivalent experience).
- 10+ years of progressive IT leadership experience with at least 5+ years in a senior leadership role.
- Demonstrated success leading enterprise technology strategy in healthcare or similarly regulated, multi-site environments.
- Hands-on familiarity with ambulatory clinical systems and practice operations (EHR/PMS/RCM) and the realities of clinical workflow change.
- Proven experience leading cybersecurity, privacy, risk management, and resiliency programs.
- Track record of leading transformations, vendor ecosystems, and multi-year roadmaps with measurable outcomes.
- Preferred Qualifications:
- MBA, MS, or equivalent advanced degree.
- Experience in private equity–backed or high-growth services environments.
- Experience with physician practice platforms (dermatology, ophthalmology, dental, GI, ortho, imaging, etc.).
- Relevant certifications (examples: CISSP, CISM, ITIL, PMP) and/or healthcare security frameworks exposure.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
AI strategydata architecturecloud environment managementcybersecurity strategydata governanceautomationenterprise application strategyvendor managementbusiness continuity planningrisk management
Soft Skills
strategic advisoryexecutive communicationleadershippartnershipoperational excellencetransformation leadershipservice-oriented culturechange managementteam buildingnegotiation
Certifications
CISSPCISMITILPMP