QualDerm Partners

Regional Director of Operations

QualDerm Partners

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • Virginia • United States

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Job Level

Lead

About the role

  • - Drive regional performance by achieving or exceeding operational and financial targets through analysis of revenue, productivity, scheduling, patient flow, and utilization trends.
  • - Optimize physician and advanced practice provider schedules, including vacation planning, to maximize access, efficiency, and revenue performance.
  • - Lead and enhance clinic operations to improve operational efficiency, service excellence, provider satisfaction, and overall practice performance.
  • - Recruit, hire, develop, coach, and retain high-performing clinic leadership and staff; oversee performance management, payroll, and time/attendance processes.
  • - Provide hands-on leadership and coaching to practice leaders, addressing operational challenges, team development needs, and provider or staff concerns.
  • - Ensure appropriate staffing models, schedules, and coverage levels through regular staffing and productivity analysis.
  • - Oversee ordering and management of medical equipment and supplies to support clinical operations and cost controls.
  • - Partner in financial and economic performance initiatives, including labor management, supply expense control, and other direct clinic cost drivers.
  • - Ensure delivery of an exceptional and consistent patient experience across all clinics within the region.
  • - Maintain compliance with HIPAA, OSHA, CLIA, MIPS, and all applicable state and federal regulations.
  • - Prepare for and actively participate in leadership and management meetings, contributing to regional and enterprise-wide initiatives.
  • - Perform additional duties as needed to support the success and growth of QualDerm Partners’ operations.

Requirements

  • - Bachelor's Degree: Public Health, Business Administration or Health Care Finance or related field.
  • - 3+ years of health care administrative operations experience in upper-level management and supervision.
  • - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • - Ability to write routine reports and correspondence.
  • - Ability to speak effectively before groups of customers or employees of organization.
  • - Travel 25% or greater
Benefits
  • **Benefits of joining Qualderm Partners:**
  • - **Competitive Pay** – Attractive compensation to reward your hard work
  • - **Comprehensive Health Coverage** – Includes Medical, Dental, and Vision plans to keep you covered
  • - **Generous 401(k) Plan** – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • - **Paid Time Off (PTO)** – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • - **Company-Paid Life Insurance** – Peace of mind with basic life coverage, with the option for additional plans
  • - **Disability Protection** – Short-term and long-term disability coverage to protect you in unexpected circumstances
  • - **Additional Wellness Plans** – Accident, critical illness, and identity theft protection plans for extra security
  • - **Employee Assistance Program (EAP)** – Access confidential support for personal or work-related challenges
  • - **Exclusive Employee Discounts** – Save on products and services with special discounts just for you
  • - **Referral Bonus Program** – Earn bonuses by referring qualified candidates to join the team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational analysisfinancial analysisscheduling optimizationstaffing modelsperformance managementrevenue performancecost controlpatient flow analysismedical equipment managementcompliance management
Soft Skills
leadershipcoachingteam developmentcommunicationproblem-solvingstaff retentionorganizational skillscustomer serviceperformance enhancementinterpersonal skills
Certifications
Bachelor's DegreeHIPAA complianceOSHA complianceCLIA complianceMIPS compliance