Quadcode SaaS

VIP Account Manager, English, Arabic

Quadcode SaaS

full-time

Posted on:

Location Type: Hybrid

Location: Limassol • Cyprus

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About the role

  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
  • Promote company products and services to high-value clients;
  • Apply effective negotiation techniques to convert leads into long-term customers;
  • Develop and implement initiatives to increase client satisfaction and retention;
  • Build and maintain strong, long-term relationships as a trusted advisor;
  • Monitor client activity and identify opportunities for growth and engagement;
  • Maintain accurate records of client interactions in the CRM system.

Requirements

  • English proficiency at B2 level or higher;
  • Native or bilingual proficiency in Arabic;
  • Bachelor’s degree in Economics, Finance, Business, or a related field;
  • Proven experience in the financial industry, preferably in sales, account management, or business development;
  • Strong communication, negotiation, and relationship-building skills;
  • Result-oriented mindset and ability to work in a fast-paced environment;
  • High level of responsibility and professionalism when working with VIP clients.
Benefits
  • Health insurance and mental health services
  • 13th salary and 21 vacation days per year
  • Catered lunches in the office
  • Tuition reimbursement (kindergartens/schools)
  • Training and Development opportunities
  • Onsite Gym
  • Corporate events and workshops
  • Bonuses for special events (e.g., child's birth)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM toolsnegotiation techniquesclient satisfaction initiativesclient retention strategiesclient activity monitoring
Soft Skills
communication skillsnegotiation skillsrelationship-building skillsresult-oriented mindsetprofessionalism
Certifications
Bachelor’s degree in EconomicsBachelor’s degree in FinanceBachelor’s degree in Business