Quadax, Inc.

Account Representative – Client Services

Quadax, Inc.

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

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About the role

  • Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
  • Must be ready and able to train staff (current and new) on product features as well as everyday use.
  • Read multiple reports and try to identify billing trends for clients.
  • Present clients with additional products and features.
  • Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
  • Assist clients in writing custom data converts and test these upon implementation.
  • Other duties as assigned.

Requirements

  • Must currently reside in Michigan near Lansing or Grand Rapids
  • Bachelor’s degree preferred
  • Detail oriented and good investigative and software troubleshooting skills
  • Must be able to multitask
  • Knowledge of medical billing practices or Electronic Data Interchange processes
  • Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
  • Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
  • Sufficient public speaking skills
  • Must be willing to travel via plane with overnight stays
  • Ability to maintain confidentiality
Benefits
  • Competitive benefits package including PTO
  • Flex scheduling
  • Health insurance
  • Dental insurance
  • 401k
  • Employee referral program
  • Various monthly wellness driven initiatives
  • Clean, modern work space
  • Conservative and health conscious culture
  • Paid Holidays
  • Basic Life Insurance and Short Term Disability plans at no cost
  • Yearly reviews with salary increases and opportunity for career advancement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electronic claims processingsoftware troubleshootingdata conversionbilling trend analysisimplementationcustom data convertsElectronic Data Interchange
Soft Skills
detail orientedinvestigative skillsmultitaskingprofessional relationship managementcommunicationpublic speakingpersonable
Certifications
Bachelor's degree