Qsic

Senior Platform Engineer

Qsic

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $140,000 - $230,000 per year

Job Level

Senior

Tech Stack

AWSDNSGoIoTLinuxPythonShell ScriptingTCP/IPTerraform

About the role

  • Collaborate closely with Engineering, Product and Operations teams to support and improve the management of our device and smart speaker fleet installed on client networks.
  • Support our Operations team with deep technical troubleshooting and expertise, collaborating with customer IT/Network stakeholders as required.
  • Investigate and collaborate on technical & configuration issues on customer networks such as firewall configurations, routing and DNS.
  • Contribute to the design and implementation of fleet management tools used to build and deploy our software across our fleet, including observability and alerting tools.
  • Be a subject matter expert to help design systems which deliver a high quality in store experience, while allowing engineers to work in a fast, safe environment.
  • Participate in discussions with QSIC teams to ensure that our entire product is designed to take into account the complexity of the in store environment when managing a fleet of distributed devices at scale.
  • Stay updated on industry trends, market dynamics, and best practices in engineering.
  • Continuously seek opportunities for team process improvement and innovation.

Requirements

  • Experience in Software Engineering, Network Engineering, DevOps or System Administration.
  • Experience working with IOT devices.
  • Worked in or alongside Operations, DevOps, or Technical Support teams.
  • Experience in software development, such as web or mobile application development, as distinct from infrastructure scripting or automation.
  • Technical fluency in:
  • *Linux fundamentals, including managing services and using key command line tools.
  • *TCP/IP Networking fundamentals, including familiarity with hardware and configuration, and what to expect from enterprise networks.
  • *Command line diagnostics and low level system and networking tools such as tcpdump and arp.
  • *Basic shell scripting with Bash or similar.
  • *Golang and/or Python.
  • * Managing CI/CD pipelines, ideally with Buildkite and/or Github Actions.
  • Familiarity with AWS, in particular services such as S3, Route53, and Cloudfront.
  • Experience with observability and monitoring tools - we use Datadog, but you may be familiar with another similar tool.
  • Experience with Infrastructure-as-Code tools - we use Terraform, but you may be familiar with something similar.
  • Experience collaborating with cross-functional teams and enterprise customers.
  • Demonstrated ability to work with technical and non-technical stakeholders to translate and build alignment.
  • A high level of autonomy and self-reliance, able to manage multiple streams of work.
  • Experience working effectively with stakeholders in a remote-first organisation that crosses timezones and cultures.
  • Bonus points if you:
  • - Have experience with system administration or network engineering roles. You may have a networking vendor certification or similar (CCNA/CCNP, AWS, etc).
  • - Have worked on:
  • *physical hardware deployed on-prem or within data centres.
  • *technical account management teams, such as Solutions, Technical Sales, or similar teams.
  • *high-throughput or complex data applications such as video or voice.
  • *hardware projects, such as electronics or embedded systems.
  • Have a strong interest in music!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Software EngineeringNetwork EngineeringDevOpsSystem AdministrationIOT devicesLinux fundamentalsTCP/IP NetworkingBash scriptingGolangPython
Soft skills
collaborationtechnical troubleshootingprocess improvementinnovationcommunicationautonomyself-reliancestakeholder managementcross-functional teamworkadaptability
Certifications
CCNACCNPAWS certification
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