Qsic

Platform Engineer

• Collaborate closely with Engineering, Product and Operations teams to support and improve the management of our device and smart speaker fleet installed on client networks.
• Support our Operations team with deep technical troubleshooting and expertise, collaborating with customer IT/Network stakeholders as required.
• Investigate and collaborate on technical & configuration issues on customer networks such as firewall configurations, routing and DNS.
• Contribute to the design and implementation of fleet management tools used to build and deploy our software across our fleet, including observability and alerting tools.
• Be a subject matter expert to help design systems which deliver a high quality in store experience, while allowing engineers to work in a fast, safe environment.
• Participate in discussions with QSIC teams to ensure that our entire product is designed to take into account the complexity of the in store environment when managing a fleet of distributed devices at scale.
• Stay updated on industry trends, market dynamics, and best practices in engineering.
• Continuously seek opportunities for team process improvement and innovation.

Senior Platform Engineer

Engineering Manager

• QSIC is reinventing in-store audio using Audio, Intelligence (AI) and Creativity to drive growth for retailers and brands.
• Lead a full stack Product Engineering team to develop Retail Media products using Python/Django, React and Golang.
• Collaborate with QSIC Dallas office and North American-remote team members; role required in Pacific or Mountain timezone.
• Guide team through agile processes, mentor via 1:1s and ceremonies, and help hire and onboard talent.
• Provide technical input to product discovery, shape roadmap, and collaborate with Australian engineering leadership on architecture and practices.
• Manage in-hours support, on-call, and incident response in US business hours and collaborate with Operations, Support, and Data.

Senior Platform Engineer

Engineering Manager, Retail Media