QS Quacquarelli Symonds

Regional Manager

QS Quacquarelli Symonds

contract

Posted on:

Location Type: Remote

Location: Indonesia

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About the role

  • Drive student recruitment to meet ECU’s enrolment targets for the Indonesian market
  • Represent ECU at exhibitions, school visits, agent events, and other promotional activities
  • Conduct student conversion activities to improve offer-to-acceptance rates (e.g. follow-up calls, emails, info sessions)
  • Deliver presentations and seminars to prospective students, parents, and counsellors
  • Respond to student and agent enquiries in a timely and professional manner, including those received via Salesforce
  • Provide training and support to ECU’s authorised education agents
  • Conduct regular meetings, communications, and visits to key agents
  • Monitor agent performance and provide feedback and reporting to the ECU's Senior Regional Manager
  • Identify and assess potential new agents and recommend appointments aligned with ECU’s strategic goals
  • Explore new recruitment channels and partnership opportunities to expand ECU’s reach in Indonesia
  • Record all agent interactions promptly using the ECU Digital Logbook
  • Identify emerging trends, growth opportunities, and student needs in Indonesia
  • Monitor and report on competitor activity, market developments, and agent feedback
  • Contribute insights to ECU’s regional marketing and recruitment planning
  • Submit timely trip reports, conversion activity updates, and market intelligence reports
  • Ensure all recruitment activities align with the ESOS Act, National Code, and ECU’s Code of Conduct
  • Maintain high ethical standards in all interactions with agents, students, and partners
  • Support ECU’s risk management processes to ensure recruitment of genuine and high-quality students
  • Liaise with stakeholders such as Austrade, schools, and alumni as appropriate
  • Work closely with the International Account Manager (Indonesia, Philippines, Thailand and Myanmar) and other offshore and onshore colleagues
  • Coordinate with Edith Cowan College (ECC) to ensure aligned messaging and effective joint activities
  • Support delivery of in-country briefings, events, and campaign activations

Requirements

  • Educated to first degree level or experience working in the higher education industry
  • Advanced-level English language skills
  • Ability to travel across Indonesia & internationally whenever required
  • Highly refined business presentation and reporting skills in English
  • High level of enthusiasm, self-motivation, and integrity to undertake lengthy periods of travel without supervision
  • Problem solving and organizational skills to deal with complex and difficult situations autonomously as they arise
  • A high level of literacy and attention to detail to produce clear, concise reports and strategies
  • High level of numeracy and prior experience of managing budgets and analyzing basic statistical information
  • Highly developed oral and written communication skills to deal with a wide range of contacts, both internally and externally at all levels
  • Proficiency with MS software and CRM tools (such as Salesforce)
  • Understanding of the international education environment and the student recruitment lifecycle
  • Demonstrated experience in international student recruitment or marketing
  • Experience working with international students and higher education programmes
  • Exceptional time management skills
  • Experience with customer service
  • Demonstrable ability to meet enrolment targets
Benefits
  • Flexible working environment
  • Support for professional development
  • Diverse and inclusive workplace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
student recruitmentbusiness presentation skillsreporting skillsbudget managementstatistical analysisCRM toolsinternational student recruitmentmarketingenrolment targetsproblem solving
Soft Skills
self-motivationintegrityorganizational skillsattention to detailoral communicationwritten communicationtime managementcustomer serviceenthusiasmautonomy