Qoyod - قيود

Backend Engineer

• Design, develop, and maintain scalable backend systems that power our high-traffic SaaS platforms.
• Implement RESTful APIs and microservices that integrate seamlessly with distributed systems.
• Ensure efficiency, security, and performance across backend infrastructure.
• Write clean, maintainable code aligned with industry best practices.
• Develop and execute automated tests using frameworks like RSpec or equivalents.
• Mentor junior engineers and foster a culture of technical excellence.
• Contribute to process improvements in CI/CD, DevOps, and system monitoring.
• Collaborate with our team to evolve our Ruby on Rails-based architecture while exploring opportunities for innovation.

Backend Software Engineer

Sales Operations Manager

• Conduct a high volume of daily qualification calls to newly registered leads.
• Assess customer eligibility by gathering required business and company information.
• Ensure accurate documentation of call outcomes and customer details in the CRM.
• Maintain timely follow-ups according to the defined qualification process.
• Meet daily and monthly call targets and quality standards.
• Maintain a strong Average Time to First Touch, ensuring first contact is made within 1 hour, in line with SLA requirements.
• Achieve and maintain a Lead-to-Qualified Conversion Rate of over 50%.

Sales Operations Specialist

Marketing Operations

• Own the end-to-end social media operations workflow: planning, intake, briefs, production coordination, approvals, scheduling, publishing, and post-campaign reporting.
• Build and manage a monthly/weekly content calendar across priority platforms (e.g., LinkedIn, X, Instagram, TikTok/Snapchat as needed).
• Coordinate with Creative/Design, Content, Product Marketing, PR, and Growth to ensure every post aligns with messaging, brand guidelines, and deadlines.
• Prepare clear creative briefs (objective, audience, message, format, CTA, deadline) and ensure assets are delivered on time.
• Manage the approval process (internal stakeholders) and maintain version control for copy and creative.
• Execute publishing via social media management tools, ensuring correct UTM tracking, tagging, and compliance with brand/legal guidelines.
• Monitor daily performance and provide weekly/monthly insights: engagement, reach, CTR, follower growth, top content themes, and recommendations.
• Support major launches and moments (product releases, partnerships, PR announcements, events) with real-time coordination and fast turnaround.
• Maintain operational dashboards and documentation (checklists, timelines) to improve speed and consistency.
• Coordinate with community/customer teams to route inquiries, comments, and escalation items when needed.

Backend Software Engineer

Sales Operations Specialist

Senior Marketing Operations Specialist