Qoria

Analyst

• Monitor and assess keystrokes and accompanying screenshots
• Identify and flag safeguarding risks to schools/DSLs
• Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content.
• Provide timely responses
• Handle high volumes of content efficiently while maintaining accuracy
• Meet established response times for events
• Collaborate with team members to review unique incidents that require collective input or expertise
• Escalate high risk or complex captures to a senior member of the team for review
• Actively monitor and share information on emerging trends with the team to keep them informed.

Associate Education Monitoring Analyst