Associate Education Monitoring Analyst

Qoria

Associate Education Monitoring Analyst providing human moderation support for Smoothwall. Monitoring students' online activities to identify potential safeguarding risks and supporting children's safety online.

Posted 7/14/2026part-time🇬🇧 United KingdomJuniorMid-Level💰 £26,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong decision-making skills and the ability to act quickly in high-pressure situations while maintaining accuracy and efficiency in monitoring and assessing online content. Proficient in collaborating with team members to address safeguarding risks and emerging trends in online culture.

Highest-signal resume keywords

Fluent English CommunicationStrong Decision-Making SkillsHigh IT LiteracyExcellent Customer ServiceCollaborative Team Player

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

EmpathyStrong Work EthicAbility to Stay Focused

Tools & Technologies

Global Social Media PlatformsOnline GamesPopular Apps

Industry Keywords

Safeguarding RisksDSLsEmerging TrendsOnline CultureContent Monitoring

About the role

Key responsibilities & impact

Monitor and assess keystrokes and accompanying screenshots
Identify and flag safeguarding risks to schools/DSLs
Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content.
Provide timely responses
Handle high volumes of content efficiently while maintaining accuracy
Meet established response times for events
Collaborate with team members to review unique incidents that require collective input or expertise
Escalate high risk or complex captures to a senior member of the team for review
Actively monitor and share information on emerging trends with the team to keep them informed.

Requirements

What you’ll need

Fluent English, written and verbal.
Highly IT literate, with solid knowledge of global social media platforms, online games, and apps popular among young people.
Familiarity with online culture and norms
Strong decision-making skills with the ability to act quickly.
Ability to remain calm and empathetic when under pressure or dealing with difficult situations
A strong work ethic and ability to stay focused for extended periods
Excellent customer service, interpersonal, and communication skills, including verbal, written, and numerical proficiency.
Collaborative team player, capable of working effectively within a large team.
Ability to thrive in a fast-paced environment.

Benefits

Comp & perks

£26,250 starting salary with enhanced pay for unsociable hours
Employee Share Scheme Incentive
Referral bonus scheme up to £2,250
Home, Tech, Cycle and Car Schemes
Competitive Pension Scheme
Life Insurance
Learning & Tech Allowances
Access to company products
Private Medical Insurance
24 hour wellbeing/counselling support
Enhanced holiday entitlement and mental health zone out days
Enhanced Parental Leave
Variety of team building activities and events throughout the year