Banking Operations Manager – Juridical, German market
Qonto
full-time
Posted on:
Location Type: Hybrid
Location: Paris • France
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About the role
- As a Banking Operations Manager (Juridical) - German Market at Qonto, you will:
- Manage sensitive procedures: Process and follow up on administrative seizures, judicial liquidations, enforcement actions (bailiff seizures), and inheritance procedures.
- Handle communication: Interact directly with German authorities, creditors, and lawyers in writing to ensure accuracy and compliance (no direct calls or direct customer communication).
- Collaborate cross-functionally: Work closely with internal teams (Banking Operations, Customer Care, and Legal) to ensure operations are handled efficiently and with care.
- Oversee account lifecycle: Manage account closures smoothly and prepare circular letters for external auditors.
- Improve processes: Refine and update daily operational processes to enhance efficiency and maintain excellence.
Requirements
- Experience: You have initial experience in administrative or banking operations and are comfortable handling operational, sometimes sensitive, topics.
- Languages: You are fluent in German and English (written and spoken). Proficiency in French is a plus.
- Analytical & Detail-Oriented: You have sharp organizational skills, a meticulous eye for detail, and the perseverance to handle repetitive tasks.
- Critical Thinker: You bring intellectual curiosity, always seeking better solutions and feeling comfortable challenging the status quo.
- Team Player: You are proactive, motivated, and ready to grow in a supportive and dynamic team environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative proceduresbanking operationsaccount managementprocess improvementjudicial liquidationsenforcement actionsinheritance proceduresanalytical skillsdetail-orientedcritical thinking
Soft Skills
communicationorganizational skillsteam playerproactivemotivatedintellectual curiosityperseveranceadaptabilitycollaborationproblem-solving