qomodo (Techstars ‘23)

Operations Intern

qomodo (Techstars ‘23)

internship

Posted on:

Location Type: Hybrid

Location: Milan • Italy

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Job Level

Entry Level

About the role

  • Act as the main point of contact for client inquiries, concerns, and requests
  • Resolve any client issues or complaints in a timely and professional manner
  • Support to new merchants in onboarding, account creation and activation via phone, chat and email
  • Assistance in the inputting and verification of required documentation
  • Explain the products and services offered for their optimal use
  • Develop and maintain strong relationships with existing clients
  • Monitor and manage the accounts receivable portfolio, proactively identifying and resolving collection issues
  • Document procedures and flows

Requirements

  • Bachelor's degree in business, finance, or a related field
  • Excellent communication and interpersonal skills
  • Proactive approach to problem-solving and strong attention to detail
  • Self-motivated and results-driven with a strong work ethic
  • Ability to build and maintain strong client relationships
Benefits
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Applicant Tracking System Keywords

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Soft Skills
communication skillsinterpersonal skillsproblem-solvingattention to detailself-motivatedresults-drivenstrong work ethicclient relationship management
Certifications
Bachelor's degree in businessBachelor's degree in financeBachelor's degree in a related field