Technical Lead – Salesforce
qode.world
full-time
Posted on:
Location Type: Hybrid
Location: California • California • United States
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Job Level
About the role
- Partner with business and clinical stakeholders to design, implement, and optimize patient support solutions across multiple workstreams
- Translate business requirements into functional and technical specifications
- Support solution design, integration strategy, and data flow across CRM, cloud, and analytics platforms
- Collaborate with engineering, AI/ML, and data teams to enable intelligent, data-driven patient experiences
- Ensure alignment with compliance, privacy, and regulatory standards in Life Sciences
- Enable intelligent patient onboarding using AI-enabled digital tools
- Support consent management and compliant data capture
- Collaborate on building scalable onboarding workflows integrated with CRM systems
Requirements
- 8–12+ years of experience in Life Sciences, Healthcare IT, or Patient Engagement platforms
- Strong understanding of patient support programs, digital health solutions, and CRM ecosystems
- Hands-on experience working with AWS-based architectures and data platforms
- Ability to work across business, engineering, and data teams
- Strong communication, documentation, and stakeholder management skills
- Nice to Have
- Experience with AI/ML solutions in healthcare
- Exposure to Snowflake, IoT-based health devices, or real-world evidence platforms
- Prior experience working with pharma patient services or hub programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient support solutionsfunctional specificationstechnical specificationsdata flowAI/ML solutionsAWS-based architecturesdigital health solutionsCRM ecosystemscompliant data captureonboarding workflows
Soft Skills
communication skillsdocumentation skillsstakeholder managementcollaborationproblem-solving