qards GmbH

Security Engineer

• Responsibility for the operation, further development and quality assurance of central security systems (SIEM, EDR/XDR, IDS/IPS, Vulnerability Management)
• Analysis of security incidents and the development and optimization of detection and response concepts
• Contributing to the security roadmap and advancing the deployed security tools
• Defining and assessing security requirements for IT infrastructures (servers, network, virtualization, containers) in close coordination with the responsible teams
• Collaborating with IT engineering and operations to implement secure operational and architectural concepts
• Deriving minimum standards and hardening guidelines and advising IT teams on security-relevant configurations and changes
• Technical support for audits, translating regulatory requirements into concrete measures and supporting risk analyses

Senior IT Security Engineer – m/f/d

Call Center Representative

• Handling and processing inbound calls from credit card holders
• Managing emails and maintaining customer master data
• Advising on our online services, card terms and rewards programs
• Assisting with inquiries regarding credit card statements, associated services and the product range
• First point of contact for customers with complaints of any kind
• Correspondence with cardholders, banks and merchants

Senior IT Security Engineer – m/f/d

Inbound Call Center Agent