QAD

Operational Excellence Manager – Large Enterprise

QAD

full-time

Posted on:

Location Type: Remote

Location: Colorado • United States

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Salary

💰 $125,000 - $135,000 per year

Job Level

Junior

About the role

  • Oversees and coaches 5-7 customers at a time
  • Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
  • Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
  • Tracks performance data and customer uplifts throughout the deployment
  • Leads process improvement and kaizen activities for customers
  • Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
  • Facilitates remote weekly customer progress meetings
  • Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
  • Manages project schedules with customers
  • Provides Success Assessments upon project completion
  • Delivers executive overviews and provides customers with information related to all Redzone programs
  • Troubleshoots customer technical issues as needed
  • Supports customer identification of next steps in their Redzone journey
  • Other duties as assigned

Requirements

  • Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager
  • Proficient understanding in Change Management Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
  • Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients
  • Ability to develop/maintain strong relationships with clients and internal teams
  • Excellent interpersonal and organizational skills
  • Strong written and verbal communication skills
  • Sound judgment and excellent assessment skills
  • Ability to manage time effectively and to work in a high-paced, high-growth environment
  • Ability to prioritize tasks within active projects to meet critical path deadlines
  • Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)
  • Tech-friendly and comfortable communicating technical requirements about networking, wireless, and software information
  • Able to learn software required to perform successfully in this position
  • Programmable Logic Controller (PLC) experience and familiarity is desired, but not required
  • BA or BS – Relevant fields of study can include but are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management
  • Senior Operations Leadership experience in manufacturing environments
  • 1+ years of multi-site or Large Enterprise experience required
  • 1-3 years of experience in Lean tools and project management application in a Continuous Improvement environment; proven application experience with Lean and Six Sigma tools (i.e., VSM, Line Balancing, SMED, Fishbone, 5 Why’s, Root Cause Analysis, etc.).
Benefits
  • health insurance
  • dental coverage
  • vision coverage
  • 401(k) plan with company match
  • short-term disability coverage
  • long-term disability coverage
  • life insurance
  • paid time off
  • parental leave
  • flexible spending accounts
  • employee assistance program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Change ManagementOverall Equipment Effectiveness (OEE)Lean toolsSix SigmaProgrammable Logic Controller (PLC)Project ManagementPerformance Data TrackingProcess ImprovementKaizenTechnical Troubleshooting
Soft Skills
Interpersonal SkillsOrganizational SkillsWritten CommunicationVerbal CommunicationTime ManagementRelationship BuildingJudgmentAssessment SkillsAdaptabilityPrioritization