Q2

Software Engineering Manager

Q2

full-time

Posted on:

Location Type: Hybrid

Location: Cary • New York • North Carolina • United States

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Tech Stack

Distributed Systems

About the role

  • Serve as the US-based functional owner for a core fraud and risk platform domain, accountable for technical direction, platform health, and delivery outcomes
  • Define and maintain architectural standards, operational KPIs, and reliability targets
  • Advance AI-enabled capabilities through intelligent automation, model-driven decisioning, and data observability
  • Ensure production stability through strong monitoring, incident response, and root cause management practices
  • Partner closely with Product, Risk, Data, and Engineering stakeholders to align roadmap priorities with measurable business impact
  • Drive scalability, resilience, and security improvements across the platform
  • Provide people leadership and day-to-day oversight for US-based engineers
  • Operate effectively within a globally distributed engineering structure with shared functional alignment
  • Ensure delivery consistency, engineering quality, and adherence to common standards and tooling
  • Facilitate cross-region coordination and proactively remove execution barriers
  • Lead adoption of AI-First engineering practices, embedding automation and data-driven decision making into workflows
  • Promote responsible innovation while maintaining production rigor and compliance standards
  • Model an “All In” mindset through full ownership of outcomes, transparent communication, and decisive execution
  • Mentor engineers through structured coaching, performance management, and career development
  • Drive high-quality code reviews, architectural governance, DevOps maturity, and CI/CD optimization
  • Lead Agile ceremonies with emphasis on predictability, accountability, and measurable results
  • Support hiring and onboarding to strengthen technical depth and delivery capability

Requirements

  • 6+ years of software engineering experience (4+ years with advanced degree acceptable)
  • 2+ years of people management experience with demonstrated team development outcomes
  • Experience owning or operating a production enterprise platform with defined reliability and performance targets
  • Experience integrating AI/ML-driven capabilities into enterprise systems (preferred)
  • Strong understanding of distributed systems, observability, secure development practices, and system scalability
  • Experience working within a global delivery model
  • Proven track record of driving operational improvement and delivery predictability
  • Strong leadership presence with a bias toward ownership, accountability, and results
  • This position requires fluent written and oral communication in English
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits
  • Health & Wellness
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – “You Earned it”
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software engineeringAI-enabled capabilitiesintelligent automationmodel-driven decisioningdata observabilityDevOpsCI/CD optimizationdistributed systemssecure development practicesoperational KPIs
Soft Skills
people leadershiptransparent communicationdecisive executionteam developmentcross-region coordinationownershipaccountabilityresults-orientedmentoringperformance management