Q2

Business Consultant

Q2

full-time

Posted on:

Location Type: Office

Location: Cary • North Carolina • Texas • United States

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About the role

  • Assesses project risks and builds mitigation strategies
  • Trains others in best practices and proper execution
  • Participates in building project plans and guides teams through key on-site activities
  • Works with Solutions Architects and Development to ensure suggested solutions are feasible
  • Acts as a liaison and manages expectations of key sponsors and client executive staff related to timing, functionality, and back-office requirements needed to support a successful go-live
  • Mentors PMs and trains other Implementation resources in areas of product expertise, case resolution, client communication, and process improvement
  • Supports case management and timely issue resolution by facilitating case reviews
  • Acts as subject matter expert in product features and functionality
  • Helps build requirements and solution design
  • Analyzes customers’ businesses and makes recommendations
  • Ensures that all security, availability, confidentiality, and privacy policies and controls are adhered to
  • Helps oversee testing and case resolution

Requirements

  • Bachelor’s degree in a related field and 5–7 years of experience in project management, financial services, or a similar consultative role
  • Familiarity with enterprise software deployment architecture and methodologies
  • Knowledge of effective business requirements practices and support methodologies
  • Experience with commercial lending, pricing solutions, or PrecisionLender is preferred but not required
  • Excellent written and oral communication skills with the ability to interface effectively with technical teams and non-technical FI senior management
  • Strong people and teamwork skills
  • Ability to remain calm, diplomatic, and cooperative under stressful conditions
  • Attention to detail, exceptional follow-through, and ability to prioritize, stay organized, and multi-task
  • Strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
  • Ability to train individuals 1-on-1 and in a classroom environment
  • Passion for improving processes and commitment to customer satisfaction
  • Ability to travel up to 30% of the time
  • This position requires fluent written and oral communication in English.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits
  • Health & Wellness
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – “You Earned it”
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managemententerprise software deploymentbusiness requirements practicescase managementsolution designcommercial lendingpricing solutionsPrecisionLenderrisk assessmentprocess improvement
Soft Skills
written communicationoral communicationteamworkdiplomacyattention to detailorganizational skillsmulti-taskingsense of urgencycustomer satisfactiontraining skills
Certifications
Bachelor’s degree