Employee Relations Specialist
Pyramid Healthcare
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Job Level
About the role
- Serve as the point of contact for managers and supervisors seeking guidance on routine employee relations matters
- Coach and advise managers through progressive discipline steps ensuring documentation is thorough, consistent, and aligned with Pyramid Healthcare policies
- Assist managers in drafting clear, objective, and legally sound corrective action documentation, performance coaching memos, and attendance records.
- Provide guidance to managers and employees on the interpretation and application of Pyramid Healthcare's HR policies, and standard operating procedures.
- Ensure uniform and equitable application of workplace policies across assigned facilities through regular audits, trend monitoring, and manager education.
- Conduct initial intake and triage of employee relations concerns to determine severity and appropriate handling level; Identify and promptly escalate complex employee issues, allegations of serious misconduct, or cases requiring formal investigation to the HR Manager/HRBP.
- Prepare thorough case intake summaries, including relevant facts, witness information, and supporting documentation, for seamless handoff to the HR Manager/HRBP, Employee Relations when escalation is warranted.
- Maintain accurate, timely, and complete case files for all employee relations matters in the designated case management system, from intake through resolution and closure.
- Track and analyze employee relations data and trends (e.g., types and frequency of corrective actions, attendance patterns, turnover indicators) for assigned facilities and prepare periodic reports for the HR Manager, Employee Relations.
- Collaborate with HR colleagues on special projects, policy updates, and process improvements.
- Completion of all required trainings as designated by the company and accreditation/licensing entities.
- Other duties as assigned.
Requirements
- Bachelor’s Degree required
- High School Diploma or GED required.
- Minimum of one (1) year experience focusing on foundational employee relations or generalist duties preferred.
- Ability to handle sensitive information with discretion.
- Understanding of basic HR policies and general employment practices.
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsprogressive disciplinecorrective action documentationperformance coachingcase managementdata analysistrend monitoringauditingdocumentationHR policies
Soft Skills
coachingadvisingcommunicationdiscretioncollaborationproblem-solvingattention to detailorganizational skillsconflict resolutioncritical thinking
Certifications
Bachelor's DegreeHigh School DiplomaGED