Strategy

• Analyse market trends, assess business performance, and develop recommendations
• Collaborate with cross-functional teams to enhance processes and achieve organisational objectives
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion
• Coach a 6–10 person pod; set expectations, review outputs, and give actionable feedback
• Build analytical models and storylines that quantify impact (cost, service, resilience) and support decisions
• Collaborate closely with India and US teams; drive consistent ways of working

SC&O Strategy Management – Manager, Consulting

Director

• Own operational performance across all managed service towers, initially Finance and Cyber.
• Ensure consistent delivery against service levels, KPIs and contractual obligations.
• Establish and run operational, tactical and strategic service governance forums.
• Drive a culture of accountability, performance and client-centricity across delivery teams.
• Design and embed a scalable, repeatable operating model across all offerings.
• Standardise processes, runbooks and ways of working while allowing for tower-specific requirements.
• Define and maintain the service catalogue in partnership with offering owners.
• Oversee transition and onboarding of new clients into the managed service.
• Ensure effective knowledge transfer, due diligence and stabilisation phases.
• Manage operational readiness for new offerings and clients before go-live.
• Take accountability for operational P&L, cost-to-serve and margin management across services.
• Drive efficiency, utilisation and productivity improvements.
• Establish performance dashboards and reporting for clients and internal stakeholders.
• Lead continuous improvement initiatives across automation, efficiency and quality.
• Ensure operational compliance with relevant regulatory and contractual obligations, including the Privacy Act, APRA CPS 234, SOCI, payroll legislation and Fair Work requirements.
• Build and lead a high-performing operations and delivery organisation.

Service Management Officer – Managed Services, Director

Associate

• Support for Oracle Fusion Financials modules, including: General Ledger (GL), Accounts Payables (AP), Accounts Receivables (AR), Fixed Assets (FA), Cash Management (CM)
• Gather business requirements and map them into ERP Cloud solutions.
• Configure setups such as chart of accounts, ledgers, sub-ledgers, approval workflows, and reporting structures.
• Develop and support Financial Reports, OTBI, and BI Publisher reports.
• Participate in projects related to system upgrades, enhancements, and migrations.

Senior Associate, Oracle Fusion Cloud Fin

Data Analyst

• Lead and support finance transformation, data migration, ERP/EPM implementation, and process improvement engagements by combining finance expertise with technology solutions.
• Manage engagement delivery by defining scope, mitigating risks, preparing high-quality deliverables, and building strong relationships with clients and stakeholders.
• Contribute to business development, knowledge sharing, recruitment, and people development through proposal support, thought leadership, coaching, and team collaboration.
• Leading financial data analysis and architecture projects to support client financial operations.
• Developing and implementing financial strategies to enhance operational efficiency and effectiveness.
• Utilizing financial modeling and forecasting techniques to provide insights and recommendations.
• Managing financial reporting and statement preparation to support decision-making processes.
• Overseeing financial internal controls and compliance to maintain data integrity and security.
• Collaborating with teams to drive financial services operations and optimize resource allocation.
• Coaching and mentoring team members to foster professional growth and development.
• Engaging in strategic questioning and analytical thinking to address complex financial challenges.
• Building and maintaining relationships with clients to understand and meet their financial needs.
• Embracing change and innovation to continuously improve financial systems and processes.

Manager – Finance Data Analyst, Architect

• Lead and manage buy- and sell-side commercial due diligence and strategy engagements end-to-end, taking ownership of scoping, workplanning, resourcing, budgeting, and overall deliverable quality
• Manage and coach a team of Associates and Senior Associates, allocating workstreams, reviewing outputs, providing feedback, and supporting their development and performance
• Direct the design and execution of primary and secondary research (expert interviews, customer surveys, desk research), ensuring the team triangulates data to quantify market, customer, and competitive insights
• Oversee and pressure-test financial and operational models (growth forecasts, scenarios, revenue bridges, cohort analyses), challenging assumptions underpinning the investment case
• Synthesize findings into clear investment theses, red flags, and strategic recommendations, and take accountability for the analytical rigour of conclusions
• Own the production of high-quality deliverables (CDD reports, executive summaries, and decks) and lead workshops and presentations to management teams, boards, and investors
• Serve as a primary client contact, managing day-to-day relationships and expectations, and managing engagement economics including WIP, billing, and profitability
• Lead post-deal value creation and 100-day plan workstreams, and collaborate across Deals, Corporate Finance, and sector specialists to deliver integrated advice
• Drive business development and practice growth. Lead and contribute to proposals, pitches, and thought leadership, and support recruitment, onboarding, and improving our tools and frameworks.

Deals Manager

Learning and Development

• Developing change management strategies to guide clients through transformation challenges
• Conducting change impact assessments and readiness evaluations to create engagement plans
• Designing and implementing communication strategies to drive awareness and stakeholder engagement
• Identifying training needs and crafting comprehensive training plans using advanced instructional design techniques
• Creating personas and journey maps to tailor change management approaches
• Establishing key performance indicators to evaluate the success of change initiatives
• Engaging with stakeholders to enhance their understanding and commitment to change management plans
• Utilizing analytical thinking and business process analysis to optimize organizational structures
• Collaborating with teams to deliver client solutions and support organizational development
• Staying informed on trends and advancements in organizational change management
• Contributing to proposal development with innovative approaches and methodologies
• Leveraging GenAI tools to enhance productivity and delivery quality

Senior Associate – Organizational Change Management

• Developing and implementing change management strategies to support client transformation initiatives
• Conducting change impact and readiness assessments to inform engagement plans
• Designing and executing communication strategies to enhance stakeholder engagement and awareness
• Creating personas and journey maps to tailor change management approaches
• Identifying training needs and developing comprehensive training plans using advanced instructional design techniques
• Collaborating with stakeholders to address challenges and foster commitment to change initiatives
• Utilizing business analysis and process improvement techniques to optimize organizational structures
• Supporting engagement managers by identifying and addressing client needs effectively

Associate – Organizational Change Management

• Leading complex transformation engagements across business, workforce, and technology change initiatives
• Developing and implementing integrated change management strategies to align with business objectives
• Providing strategic direction for change impact assessments, stakeholder analysis, and organizational readiness
• Advising executive sponsors and business leaders on change risks and stakeholder engagement approaches
• Designing and delivering learning solutions to drive adoption and build workforce capability
• Managing project scope, timelines, budgets, and risks to maintain engagement quality
• Applying data-driven insights and workforce analytics to enhance decision-making and change outcomes
• Building trusted advisor relationships with senior client stakeholders to provide strategic guidance
• Leading executive workshops and steering committee meetings to influence key decisions
• Collaborating with cross-functional teams to deliver integrated transformation solutions
• Mentoring and coaching consulting teams to foster a collaborative and innovative environment
• Supporting business development activities, including opportunity identification and proposal development
• Contributing to the evolution of change management offerings through innovative methodologies and solutions
• Staying current with emerging trends in organizational change and workforce transformation
• Driving the creation of thought leadership and internal knowledge assets to strengthen market positioning

Manager – Organizational Change Management

Solutions Engineer

• Support the qualification and shaping of managed service opportunities, working alongside senior stakeholders to understand client objectives, operating environments, and key constraints.
• Contribute to the development of bid strategies and win themes, creating a clear narrative that links client needs, policy drivers, and PwC differentiation.
• Translate regulatory, policy, and operational requirements into practical, scalable service designs.
• Act as a core contributor and/or quality reviewer in bid development, supporting the creation of high-quality written responses that clearly articulate the proposed solution.
• Work with commercial and finance teams to inform pricing assumptions, including effort drivers, process volumes, and resource models.
• Collaborate with cross-functional teams (technology, delivery, risk, and commercial) to ensure integrated solution design.
• Support governance forums by preparing solution materials and responding to review feedback.
• Contribute to a smooth handover from solutioning into delivery, ensuring clarity of design intent and operational requirements.

Business Solutions Architect – Financial Services, Manager

Risk

• support clients in designing, optimising, and transforming their fraud operations across the end‑to‑end fraud lifecycle
• lead reviews of fraud operations functions, including prevention, detection, investigations, recoveries, and customer remediation
• assess fraud case handling quality, decisioning frameworks, escalation protocols, and governance controls
• design and implement target operating models (TOMs) for fraud teams, including structure, capability, capacity, and location strategy
• improve operational performance through KPI design, MI dashboards, productivity analysis, and workforce planning
• enhance quality assurance (QA) frameworks to ensure consistency, regulatory compliance, and good customer outcomes
• support fraud transformation programmes, including process redesign, automation, workflow tooling, and technology enablement
• identify root causes of operational breakdowns, backlogs, leakage, or customer harm and develop remediation plans
• advise on outsourcing, co‑sourcing, or managed service models for fraud operations
• produce high‑quality reports and presentations for senior stakeholders, including Boards and Risk Committees
• contribute to business development, proposals, and market‑facing thought leadership in fraud operations transformation
• coach and develop junior team members and help build the firm’s fraud operations capability

Senior Manager – Fraud Risk & Operations

• help clients strengthen their fraud risk management and control environments across the full fraud lifecycle
• lead fraud risk assessments, control reviews, maturity assessments, and thematic deep dives
• design and enhance fraud control frameworks, operating models, governance structures, and risk monitoring approaches
• deliver remediation plans and transformation programmes for fraud prevention, detection, and investigation capabilities
• identify control gaps, root causes, and behavioural or cultural drivers behind fraud or control failures
• develop fraud insights using data, analytics, intelligence, or trend analysis
• produce high‑quality written reports, clearly and succinctly articulating complex risk and control issues
• support business development, proposal development, and the creation of market‑facing thought leadership
• coach and develop junior team members and contribute to building the firm’s fraud advisory capability

Senior Manager, Fraud Risk & Control Advisory

• shape market proposition and lead strategic client relationships
• oversee major fraud and controls transformation programmes
• provide deep subject‑matter expertise to clients on fraud risk, regulatory expectations, governance, control design, and organisational resilience
• drive the growth, strategy, and capability development of the practice
• act as engagement leader on large, complex programmes, including fraud risk transformations, regulatory responses, and fraud operating model redesigns
• build and maintain senior executive and board‑level relationships
• drive business development activity and originate new opportunities
• provide expert review and direction on high‑profile investigations, risk uplifts, and remediation programmes
• lead multidisciplinary teams and mentor senior managers
• represent PwC in the market, contributing to industry forums, regulatory dialogues, and external publications

Fraud Risk & Control Advisory – Director

AI Engineer

• partner closely with deal professionals and sprint teams to identify AI opportunities
• architect and deliver bespoke solutions, leveraging AI frameworks and tooling
• iterate on prototypes and ship working solutions within tight deal timescales
• surface recurring patterns and insights for product roadmap

Deals Technology, AI Forward Deployed Engineer – Senior Associate

• Analyzing client needs to develop operational strategies that enhance efficiency and effectiveness
• Collaborating with clients to streamline processes and improve productivity in product development and manufacturing
• Implementing lean manufacturing principles to optimize supply chain integration and leverage digital technologies
• Managing end-to-end project implementations, coordinating with stakeholders for timely delivery
• Utilizing Manufacturing Execution Systems (MES) tools like Tulip and Apriso to enhance production processes
• Conducting feasibility studies and manufacturing cost analysis to identify bottlenecks and improve speed to market
• Providing guidance on compliance with industry regulations and standards such as CSV and GxP
• Facilitating change management by effectively communicating changes and providing necessary training to end users
• Leveraging Industrial IoT and data analytics for real-time manufacturing data analysis and decision-making
• Supporting product lifecycle management and product strategy development to drive business performance

Senior Associate, Digital Manufacturing

Security Engineer

• Confirming secure and efficient access to systems and data for employees and clients
• Designing and implementing strategies to protect sensitive information
• Managing user identities and access rights using Azure Active Directory and CyberArk Management
• Developing systems for identity verification and authorization compliance
• Utilizing encryption technologies and identity-based encryption to safeguard data
• Collaborating with teams to enhance cybersecurity measures and address vulnerabilities
• Applying IT governance and risk management practices to maintain system integrity
• Conducting vulnerability assessments and implementing solutions to mitigate risks
• Creating technical documentation for identity and access management processes
• Engaging in active listening and accepting feedback to improve team collaboration
• Building commercial awareness and understanding business operations to drive value for clients