Customer Success Manager

• Build and guide a team of CRM professionals, driving exceptional solutions
• Leverage knowledge and expertise in CRM systems to lead successful implementation projects
• Foster a strong partnership with Microsoft to capitalize on growth opportunities
• Identify and seize opportunities to engage with clients and cultivate new relationships
• Work closely with clients to deliver tailored Microsoft 'Dynamics 365 Sales & Service' solutions
• Build and lead a high-performing team of CRM experts, nurturing their skills.

Microsoft Dynamics 365 CRM Delivery Lead, Director

• Develop corporate restructuring plans, tax planning and strategies
• Involved in business sales, mergers and acquisitions
• Liaise with various stakeholders on tax analyses
• Carry out special Canadian tax projects such as corporate reorganizations, trust and estate planning

Senior Associate, Private Tax – Bilingual EN/FR

Manager

• Audit clients in the Trade, Industries & Services area.
• Responsible for integrated audits of companies that prepare financial statements in accordance with US GAAP and file with the SEC.
• Responsible for statutory audits of companies that prepare financial statements in accordance with Swiss law.
• Preparation of the audit file for Partner review and assisting in presenting audit findings to management or the Board of Directors.
• Develop new and extend existing relationships with clients and actively support clients in technical accounting matters.
• Lead and mentor teams in a dynamic, international environment combining technical expertise with leadership skills.

Senior Manager – Audit, Trade, Industries & Services

Platform Engineer

• SIEM Platform Management & Administration: Monitoring, administration, and optimization of the Splunk Enterprise platform to ensure efficient log management and effective security information and event management (SIEM)
• Conduct regular Splunk Infra & Ingestion health checks and monitoring to keep the environment robust and healthy for our stakeholders
• Monitor & Keep the Splunk Enterprise instances in good health to serve our customers by keeping platform up & running 24/7
• Troubleshooting & Problem Solving: Actively identify issues using “Monitoring”, investigate the root cause, troubleshoot and fix the Splunk platform issues & problems related to log source outages, parsing errors, time discrepancies, user problems and more
• Conduct Root Cause Analysis (RCA) to systematically address recurring issues and streamline problem mitigation
• SIEM Configuration Management & End-user Support: Support the deployment and configuration of Splunk solutions at enterprise level, ensuring seamless log integration and issue resolution
• Manage end-user service requests, oversee Splunk access control, and enforce access restrictions to maintain secure and efficient user management
• Ensure optimal platform performance through regular consolidation, cleanup, and configuration adjustments
• Innovation, Analytics, & Continuous Improvement: Enhance Splunk operations by implementing innovative solutions that improve efficiencies and automate processes, while integrating emerging technologies to optimize performance
• Leverage machine learning and AI to deliver advanced analytics insights, predictive models, and strategic data-driven visualizations for informed decision-making
• Migration & Collaborations: Handle SIEM server offboarding and migration, managing Cloud/On-prem Splunk forwarders (UF/HF) and log source migration projects
• Foster collaboration with multiple global teams like cybersecurity, IT, and business units, while streamlining processes and documentation to boost efficiency & platform stability

SIEM / Splunk Administrator – Platform Engineer

Bilingual

• Help private companies with business advisory needs
• Assist the team on wealth management, compliance, and cash flow management
• Design and implement customized service plans for private entities
• Collaborate with teams to solve complex business issues

Manager, Bilingual (EN/FR)

Data Engineer

• Analyze and identify the linkages and interactions between the component parts of an entire system
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables
• Develop skills outside your comfort zone, and encourage others to do the same
• Effectively mentor others
• Use the review of work as an opportunity to deepen the expertise of team members
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements

Senior Associate – Data Engineer

• Build and guide a team of CRM professionals
• Lead successful implementation projects and deliver valuable insights to clients
• Foster a strong partnership with Microsoft to capitalize on growth opportunities
• Identify and seize opportunities to engage with clients
• Work closely with clients to deliver tailored solutions
• Build and lead a high-performing team of CRM experts

Dynamics 365 CRM Delivery Lead, Director

Insurance

• Collaborate closely with senior staff on statutory audit engagements, guiding projects from initial planning through to final review and contributing to the evolution of our auditing practices.
• Play a pivotal role in building public trust by delivering high-quality audits of financial statements that enhance the financial integrity and transparency of our clients.
• Work directly with clients and high-performing teams to understand business needs, ensure compliance with policies and standards, test internal controls, and substantiate financial information using best-practice audit methodologies.
• Supervise and mentor junior staff and graduates, fostering a culture of excellence while supporting their professional growth and development.
• Leverage leading-edge technology to deliver high-quality external audit work in line with PwC audit methodology and auditing standards, helping set new benchmarks for quality and innovation.

Audit Senior Associate

Salesforce Developer

• Identifying client needs, responding to request for proposals and providing estimates for solution development
• Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products for financial services clients
• Mentor the next generation of consultants, providing insights and challenges for improvement
• Identify, develop and win significant bids and pursuits to meet defined sales targets
• Coach, guide and assist team members in preparation for client meetings, presentations and proposals
• Consult with account team and engagement partner on pricing strategy
• Facilitate executive & operational meetings & workshops across a range of topics

Senior Functional Lead, Salesforce Solution Architect

Financial Crime

• Own and drive AI strategy and roadmap development for client engagements
• Lead the design and implementation of advanced AI, machine learning, and analytics solutions
• Act as a trusted advisor to senior client executives on AI adoption, governance, model risk, explainability, and responsible AI
• Oversee end to end AI solution delivery
• Manage consulting operations across multiple engagements
• Collaborate closely with cloud, data, and engineering teams
• Drive business development, shaping proposals, leading pursuits, and expanding existing client relationships
• Build and mentor high performing teams across data science, AI engineering, and consulting

Senior Manager, AI, Financial Crime Consulting

Artificial Intelligence

• Analyze and resolve complex issues while maintaining program controls
• Mentor junior team members and promote exemplary standards of work
• Build and maintain relationships with clients and stakeholders
• Oversee program reporting, risk management, and financial tracking
• Work with leadership to align project objectives with strategic goals
• Foster an environment of continuous improvement and open communication

Senior Associate – AI Product

Implementation Specialist

• Supporting senior staff in various tasks
• Engaging in research and analysis
• Participating in project tasks and deliverables
• Developing basic skills and knowledge in Oracle Finance
• Assisting clients in improving business processes
• Building reliable relationships with clients
• Developing an awareness of Firm services
• Utilizing Oracle Cloud, EBS, and PeopleSoft solutions

Finance Implementation Consultant – Experienced Associate

Director

• Lead the strategic direction and execution of global transparency programs
• Maintain alignment with business goals and regulatory standards
• Oversee and manage multiple projects simultaneously
• Act as the subject matter specialist on transparency and compliance
• Mentor and guide a global team to achieve excellence
• Foster a collaborative and continuously improving work environment
• Develop and drive business development initiatives
• Maintain significant executive client relationships

Director – Managed Services, Health PLS

Sales

• Analyze client challenges to develop impactful Quote-to-Cash solutions
• Mentor and guide junior team members in project tasks
• Maintain exemplary standards of quality in project execution
• Collaborate with clients to understand their business needs
• Leverage technology to enhance consulting practices
• Contribute to the continuous improvement of team processes
• Build and strengthen client relationships through clear communication
• Expand personal technical knowledge and leadership capabilities

Senior Associate – Salesforce CPQ/Revenue Cloud

• Address complex bankruptcy risks while managing multiple projects
• Provide strategic leadership and guidance to team members
• Promote communication with stakeholders on bankruptcy-related issues
• Drive operational improvements and implement innovative solutions
• Enhance legal knowledge through active involvement in bankruptcy processes
• Foster collaboration within the team and across departments
• Analyze and assess risks to inform decision-making
• Mentor junior staff to develop their skills and capabilities