Manager

• Lead Operational Resilience, crisis management, business continuity and resilience transformation engagements.
• Advise senior stakeholders on resilience strategies, regulatory expectations and preparedness activities.
• Design and implement resilience capabilities, including service mapping, impact tolerances, scenario testing and remediation activity.
• Support organisations in strengthening crisis management, incident response and business continuity arrangements.
• Lead multidisciplinary project teams, overseeing delivery quality, risks, budgets and milestones.
• Facilitate workshops, exercises and executive discussions to support informed decision-making.
• Build and maintain trusted client relationships while identifying opportunities to grow the practice.
• Coach and develop team members, supporting a collaborative, inclusive and high-performing culture.

Senior Manager – Operational Resilience, Crisis Management

Data Analyst

• Independently manages break/fix resolution, configuration changes, and ongoing system maintenance for Clinical Applications
• Analyzing client operational processes to identify areas for improvement and enhance productivity
• Developing and implementing strategies for operational excellence and process optimization
• Collaborating with clients to streamline processes and improve business performance
• Utilizing SQL Server for data analysis and reporting

Clinical Applications Rev Cycle Analyst – SQL Server, Data Pipelines, APIs, ETL, Reporting – Associate

Business Analyst

• Analyze and document business and system requirements
• Prepare solution proposals and translate requirements into functional specifications
• Support build deliverables, plan and perform test activities
• Provide end-user training and create end-user documentation
• Lead deployment, stabilization, and steady-state support for solutions
• Frequently interact with all levels of the organization
• Identify system and functional interdependencies
• Navigate complex regulatory landscapes to provide strategic compliance guidance
• Manage and inspire teams to deliver quality work
• Implement compliance frameworks and conduct compliance risk assessments
• Conduct compliance audits and reviews
• Develop and maintain compliance programs

Senior Business Analyst

Customer Support

• Lead workstreams or small project teams across contact centre and customer operations transformation engagements.
• Analyse client challenges across service, contact centre and customer operations, identifying opportunities to improve customer outcomes, operational effectiveness, cost efficiency and employee experience.
• Support the design and delivery of solutions across areas such as contact centre strategy, service operating models, workforce optimisation, channel shift, process improvement, digital service, automation, AI and technology-enabled change.
• Produce high-quality client deliverables, including presentations, analysis, business cases, operating model designs, roadmaps, solution options, proposal responses and implementation plans.
• Coach, develop and review the work of junior team members, helping them build consulting skills and contact centre transformation knowledge.
• Contribute to business development activity, including proposals, credentials, client conversations and proposition development.
• Build your knowledge of customer service and contact centre trends, including digital channels, workforce management, data, automation, AI and emerging technologies.
• Uphold PwC’s standards for quality, risk management, independence, professional conduct and client delivery.

Customer Service Excellence – Contact Centre Consultant Manager

DevOps Engineer

• Managing and optimizing managed services processes to enhance client operations and efficiency
• Leading the transition and execution of service delivery teams, confirming alignment with client objectives
• Utilizing project management and process optimization skills to streamline operations and reduce costs
• Developing and implementing automation frameworks to improve service delivery and operational performance
• Engaging with clients to build meaningful relationships and understand their evolving needs
• Analyzing complex data to inform insights and recommendations for continuous improvement
• Collaborating with cross-functional teams to drive business transformation and process improvement initiatives
• Upholding professional and technical standards in alignment with firm guidelines and client expectations
• Mentoring junior team members to foster growth and enhance team capabilities
• Navigating complex situations with critical thinking to deliver quality outcomes and client satisfaction

Senior SRE Engineer – AI Managed Services

Financial Planning and Analysis

• support the delivery of high-quality advice to our clients, data and financial analysis, market assessments, strategy development, and supporting deal execution
• support with the development of business cases, estate strategies, and options appraisals for a range of potential client objectives
• support with conducting data analysis, financial and commercial due diligence, industry research, and market analysis
• support with developing financial models to assess project viability, investment returns, and scenario outcomes
• supporting with the preparation of presentations, reports, business cases and other similar client deliverables
• manage project risk and quality tasks and engagement administration
• collaborate with cross-functional teams including market and product Subject Matter Experts
• stay up to date on market trends, regulatory changes, and emerging issues in the real estate sector
• support business development and market initiatives

Corporate Finance, Real Estate Advisory – Associate

Sales Operations Manager

• Developing and executing strategic sales and marketing initiatives to drive revenue growth and enhance brand visibility
• Building and maintaining relationships with key Alliance executives to identify synergies and collaborate on solution development
• Utilizing analytical thinking and market research to inform sales strategies and market penetration forecasts
• Coordinating sales programs and aligning them with the firm's broader objectives and business context
• Collaborating with cross-functional teams to deliver multi-competency programs and address critical business issues
• Navigating complex situations and embracing change to grow personal skills and deepen technical knowledge
• Interpreting data to generate insights and recommendations that support strategic alliances and revenue growth
• Upholding professional and technical standards while reinforcing the firm's code of conduct and independence requirements

Sales Excellence & Operations Analyst – Global Alliance

Solutions Engineer

• Analyzing client financial needs and developing tailored solutions to optimize financial performance
• Implementing financial systems and process automation to streamline operations and enhance controls
• Designing strategies for financial shared services to reduce costs and improve efficiency
• Navigating complex financial scenarios to provide insightful recommendations and support decision-making
• Building meaningful client relationships to understand and anticipate their financial needs
• Utilizing critical thinking to break down complex financial concepts and generate innovative solutions
• Interpreting financial data to inform insights and guide strategic planning
• Upholding professional and technical standards in financial management and strategy
• Mentoring junior team members to foster growth and enhance team capabilities
• Collaborating with teams to deliver quality financial consulting services and achieve client goals

Senior Anaplan Solution Architect

• Analyzing client financial needs and developing tailored financial solutions to optimize performance
• Assessing and improving the efficiency of financial operations within client organizations
• Designing and implementing solutions to streamline financial processes and enhance controls
• Providing guidance on financial systems implementation and process automation
• Developing financial strategies to support client decision-making and goal achievement
• Managing financial shared services to reduce costs and improve operational effectiveness
• Utilizing financial data mining and analysis to inform insights and recommendations
• Interpreting financial statements and preparing comprehensive financial reports
• Upholding professional and technical standards in financial management practices
• Building and maintaining meaningful client relationships to anticipate and address their needs

Senior Associate, Anaplan Solution Architect

Associate

• Developing and executing strategic sales and marketing initiatives to drive revenue growth and enhance brand visibility
• Building and maintaining relationships with key Alliance executives to identify synergies and collaborate on solution development
• Utilizing market research and digital marketing strategies to engage clients and capture new business opportunities
• Collaborating with cross-functional teams to align strategies and achieve organizational targets
• Analyzing complex business issues to inform insights and recommendations for market penetration and revenue growth
• Navigating complex situations to deepen technical skills and awareness of personal strengths
• Anticipating the needs of teams and clients to deliver quality outcomes
• Embracing ambiguity and using it as an opportunity for personal and professional growth

Senior Associate – Reporting & Certification

QA Engineer

• Focus on implementing leading practice standards of quality in software development and testing processes.
• Identify and resolve defects, optimise performance, and enhance user experience.
• Build meaningful client connections, and learn how to manage and inspire others.
• Anticipate the needs of your teams and clients, and deliver quality.
• Embrace increased ambiguity, ask questions, and use these moments as opportunities to grow.
• Use critical thinking to break down complex concepts.

Senior Associate, QA Full Stack – Consulting

• Reviewing and analyzing financial data to prepare and file accurate tax returns
• Assisting clients in meeting their tax obligations while minimizing risks of non-compliance
• Monitoring and analyzing financial trends to provide strategic tax planning advice
• Supporting client engagements by applying tax compliance knowledge and skills
• Conducting tax research to stay informed on current tax regulations and strategies
• Collaborating with team members to deliver quality work in a fast-paced environment
• Developing a learning mindset to enhance personal and professional growth
• Upholding professional and technical standards in line with firm guidelines
• Gathering information from diverse sources to discern patterns and inform decisions
• Adapting to varying client needs and challenges to drive value and success

• Manage the testing workstream for large-scale transformation programmes involving majority of the enterprise platforms such as ERP, CRM, HR/Payroll, Core Banking, Insurance, Digital Experience, and Data/Analytics platforms.
• Support the definition and implementation of the test strategy, governance, and quality framework, ensuring alignment with programme objectives and client needs.
• Oversee end-to-end test planning and execution across functional and non-functional phases, driving consistency, traceability, and efficiency across releases.
• Coordinate testing teams across onshore, nearshore, and offshore delivery models, promoting collaboration, clarity, and accountability.
• Work closely with programme leadership, business stakeholders, and multiple vendors to ensure cohesive, well-integrated, and value-focused test delivery.
• Support the adoption of test automation and CI/CD integration to increase delivery speed, reliability, and overall product quality.
• Apply AI and emerging technologies to optimise testing activities and strengthen data-driven quality insights.
• Contribute to business development activities, service offering refinement, and participation in thought leadership initiatives.

Test Manager

• Analyzing financial information to assess quality of earnings, assets, and cash flows in client transactions
• Supporting mergers, acquisitions, and divestitures by providing strategic advice and business diligence services
• Collaborating with clients to navigate complex transactions and maximize value in business deals
• Developing financial models to evaluate business performance and growth opportunities
• Conducting financial statement analysis to identify key deal issues and potential risks
• Applying knowledge of corporate finance and financial management to advise clients on restructuring strategies
• Gathering and interpreting data from various sources to inform insights and recommendations
• Engaging in active listening and clear communication to understand client needs and deliver tailored solutions
• Building a personal brand by consistently delivering quality work and taking ownership of tasks
• Adapting to a fast-paced environment and working with diverse teams to achieve client objectives

Restructuring Advisory – Experienced Associate

• Work on Global Business Services (GBS) and Shared Service Centre (SSC) client engagements, supporting senior team members and engaging with client stakeholders
• Contribute to the design, assessment, and optimisation of GBS operating models across corporate and public sector clients, and functions such as HR, Finance, Procurement, IT and beyond, focusing on service delivery models and governance frameworks
• Contribute to workstream and team activities on end-to-end GBS transformation projects, including process analysis and mapping, organisational design support, technology assessment, implementation, transition, and outsourcing
• Support the financial management of GBS client programmes and inputting into cost modelling, programme margin optimisation, and value realisation
• Support the development of solutions to address complex operational and technical challenges in GBS environments, working collaboratively with client teams, including project stakeholders, to articulate the GBS value proposition
• Support junior, peer and senior stakeholders to develop business cases, conduct assessments, perform option modelling, and prepare materials to support strategic decision-making
• Collaborate with agentic partners, ecosystems and internal teams to support with the design, build, and implementation of Agentic solutions that enhance GBS service delivery and client value
• Support internal risk and legal teams to ensure compliance in the contracting and delivery of GBS programmes, mitigating risks and safeguarding governance standards
• Work collaborative with multidisciplinary project teams with expertise in GBS functional areas, ensuring delivery of high-quality outcomes, risk management, and alignment with PwC’s methodologies and standards