PwC

IT Service Continuity, Disaster Recovery Management Consultant

PwC

full-time

Posted on:

Location Type: Office

Location: ViennaAustria

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Salary

💰 €53,200 per year

About the role

  • Planning and further development of IT service continuity and disaster recovery concepts
  • Designing, implementing, and operating backup and recovery solutions
  • Conducting analyses to determine criticality, dependencies, outage and recovery parameters
  • Conducting tests and exercises with special consideration of interfaces to general BCM and emergency and crisis management
  • Performing audits to ensure compliance with internal and external (normative and regulatory) requirements
  • Assisting with incidents and cyber crises at our clients' sites

Requirements

  • Completed education with a focus on Computer Science, Business Informatics, IT Infrastructure and/or Cybersecurity
  • Several years of experience in the operation and/or architecture of IT infrastructures (server, storage, networking, virtualization, cloud)
  • Solid knowledge in designing and implementing backup, restore, and disaster recovery solutions (on-premises and cloud)
  • Practical experience conducting Business/IT impact analyses and defining RTO/RPO, outage and recovery strategies
  • Familiarity with common standards and frameworks in IT service continuity, BCM, and information security (e.g. ISO 22301, ISO 27001, NIS2)
  • Experience planning, executing, and evaluating ITSC/DR tests, emergency drills, and technical recovery scenarios
  • Knowledge of IT service management, especially ITIL processes (Incident, Problem, Change, Service Continuity Management)
  • Ideally experience in the technical handling of major incidents and cyber crises and in working with crisis teams
  • Ability to clearly document complex technical relationships and to prepare structured guidelines, runbooks, and emergency manuals
  • Analytical thinking, strong problem-solving skills, and a precise, self-reliant work style
  • Excellent communication and teamwork skills, and the ability to remain calm and focused in stressful and crisis situations.
Benefits
  • Annual salary increases
  • We invest in your professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT service continuitydisaster recoverybackup solutionsrecovery solutionsBusiness/IT impact analysesRTORPOIT service managementITILcloud infrastructure
Soft Skills
analytical thinkingproblem-solvingdocumentationcommunicationteamworkcalm under pressureself-reliant work stylestructured guidelines preparationemergency manual preparationcrisis management