
IT Service Continuity, Disaster Recovery Management Consultant
PwC
full-time
Posted on:
Location Type: Office
Location: Vienna • Austria
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Salary
💰 €53,200 per year
Tech Stack
About the role
- Planning and further development of IT service continuity and disaster recovery concepts
- Designing, implementing, and operating backup and recovery solutions
- Conducting analyses to determine criticality, dependencies, outage and recovery parameters
- Conducting tests and exercises with special consideration of interfaces to general BCM and emergency and crisis management
- Performing audits to ensure compliance with internal and external (normative and regulatory) requirements
- Assisting with incidents and cyber crises at our clients' sites
Requirements
- Completed education with a focus on Computer Science, Business Informatics, IT Infrastructure and/or Cybersecurity
- Several years of experience in the operation and/or architecture of IT infrastructures (server, storage, networking, virtualization, cloud)
- Solid knowledge in designing and implementing backup, restore, and disaster recovery solutions (on-premises and cloud)
- Practical experience conducting Business/IT impact analyses and defining RTO/RPO, outage and recovery strategies
- Familiarity with common standards and frameworks in IT service continuity, BCM, and information security (e.g. ISO 22301, ISO 27001, NIS2)
- Experience planning, executing, and evaluating ITSC/DR tests, emergency drills, and technical recovery scenarios
- Knowledge of IT service management, especially ITIL processes (Incident, Problem, Change, Service Continuity Management)
- Ideally experience in the technical handling of major incidents and cyber crises and in working with crisis teams
- Ability to clearly document complex technical relationships and to prepare structured guidelines, runbooks, and emergency manuals
- Analytical thinking, strong problem-solving skills, and a precise, self-reliant work style
- Excellent communication and teamwork skills, and the ability to remain calm and focused in stressful and crisis situations.
Benefits
- Annual salary increases
- We invest in your professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT service continuitydisaster recoverybackup solutionsrecovery solutionsBusiness/IT impact analysesRTORPOIT service managementITILcloud infrastructure
Soft Skills
analytical thinkingproblem-solvingdocumentationcommunicationteamworkcalm under pressureself-reliant work stylestructured guidelines preparationemergency manual preparationcrisis management