Experience with tools like Zoom, Slack, and Intercom, and the ability to quickly learn new systems.
Excellent problem-solving skills, with the ability to troubleshoot basic technical issues and provide clear, step-by-step solutions.
Strong learning aptitude and a desire to grow and adapt to new concepts, tools, and approaches within customer support.
Highly accountable, self-driven, and able to take ownership of tasks and follow through with minimal supervision.
Comfortable providing support in one-on-one or small group settings, with the ability to explain technical concepts clearly and patiently.
Detail-oriented and highly organized, ensuring that client interactions and support tasks are handled efficiently and accurately.
A proactive attitude, constantly seeking to expand knowledge and improve skills in both customer support and the fitness industry.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingproblem-solvingtechnical support

Soft Skills

accountabilityself-drivenownershipcommunicationdetail-orientedorganizationalproactivelearning aptitude