Purpose Financial

Director – Operations Analytics

Purpose Financial

full-time

Posted on:

Location Type: Hybrid

Location: Greenville • Texas • United States

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Job Level

Lead

Tech Stack

SQLTableau

About the role

  • Utilize sophisticated data analytics techniques to gain deep insights into customer behavior and interactions with our lending products.
  • Lead efforts to translate complex data into actionable strategies that improve customer processes – loan execution, payments, retention refi’s, and overall high yield customer funnel activity.
  • Forge strong partnerships with Texas Leadership and the Data Scientist (Credit Risk) teams to drive the development of innovative predictive models.
  • Spearhead initiatives for the continuous growth of our Texas P&L, aligning with business Objectives and Key Results (OKRs).
  • Function as a key strategic advisor to the Texas leadership team, leveraging data to solve complex problems, identifying market trends, and uncovering new opportunities.
  • Drive data-driven decision-making processes across the organization.
  • Oversee the design and administration of A/B tests across various channels for consumers in Texas.
  • Analyze test results meticulously, deriving meaningful insights to inform Texas business evolution and business strategy.
  • Develop and maintain comprehensive reports, dashboards, and metrics to continuously monitor and evaluate the performance of Texas.

Requirements

  • Bachelor’s degree in quantitative Field (Engineering, Statistics, Mathematics, Economics, or another comparable quantitative field) and/or Business/Finance (MBA preferred).
  • Demonstrated track record of a minimum of 5 years in consumer lending (preferably within the non-prime sector), accompanied by a proven 3+ years of experience in leading functions and teams.
  • Written and verbal communications skills; adaptability and flexibility to a changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.
  • Financial services lending analytics experience is required; sub-prime preferred.
  • 5 + years of analytics experience with people, leadership experience and interest in guiding and building an elite analytics team.
  • Proficiency with programming in SQL scripting for data mining/extraction is a must.
  • Detailed understanding of building good technical solutions with the ability to work with leaders, engineers and data scientists into troubleshooting and solving problems.
  • Ability to break large projects into smaller pieces to meet deadlines and ability to convert ideas into testable hypotheses and/or next steps.
  • Effectively use analytics tools such as Tableau/Sigma to diagnose issues and suggest improvements to drive key business metrics.
  • Demonstrate business acumen and quantitative thought leadership.
  • Strong sense of intellectual curiosity balanced with humility, drive, and teamwork.
  • Ability to operate at a speedy pace in research and implementation.
Benefits
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsSQL scriptingA/B testingdata miningquantitative analysisfinancial services analyticspredictive modelingreportingdashboard creationmetrics evaluation
Soft Skills
written communicationverbal communicationadaptabilityflexibilityleadershipteamworkproblem-solvingintellectual curiositybusiness acumentime management
Certifications
Bachelor's degreeMBA