Purpose Financial

Consumer Lending Sales Specialist

Purpose Financial

full-time

Posted on:

Location Type: Office

Location: Livonia • Missouri • United States

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Job Level

Junior

About the role

  • Deliver exceptional customer experience while managing growing consumer loan portfolio
  • Present tailored financial solutions aligned with customer goals and needs
  • Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
  • Build and maintain strong customer relationships throughout the loan lifecycle
  • Educate customers on loan terms, conditions, and product features
  • Execute and track community marketing initiatives to generate growth
  • Support branch financial objectives and performance metrics
  • Maintain strict adherence to company policies, state and federal regulations
  • Ensure accurate cash controls and security procedures
  • Conduct and document collection activities
  • Foster a positive team environment while supporting colleagues

Requirements

  • High School Diploma or equivalent required; some college preferred
  • Sales and/or customer service experience required
  • One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections
  • Strong math skills, including the ability to count cash
  • Professional verbal communication by phone and in person
  • Ability to read, write, evaluate, and apply complex and detailed information
  • Ability to work alone on occasion
  • Ability to interact professionally and exhibit appropriate social skills
  • Ability to negotiate payment terms and effectively communicate loan requirements
  • Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees
  • Ability to use computer programs required to process customer transactions
  • Must have a valid driver’s license and access to insured, reliable transportation
  • Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesalescash handlingloan processingfinancial solutionsmarketing techniquescollection activitiescompliancenegotiationmathematics
Soft Skills
communicationrelationship buildingteamworkproblem-solvinginterpersonal skillsindependenceattention to detailcustomer educationadaptabilityprofessionalism
Certifications
High School Diplomavalid driver's license