
Benefits and Wellness Administrator
Purpose Financial
full-time
Posted on:
Location Type: Hybrid
Location: Greenville • South Carolina • United States
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About the role
- Act as the primary resource for employees, managers, and internal/external partners on all benefits, leave of absence, and wellness matters
- Serve as a trusted advisor on policies, procedures, federal/state requirements, and eligibility criteria
- Facilitate in-person and virtual meetings, consultations, and presentations to educate stakeholders on benefits programs and available resources
- Provide support throughout the full lifecycle of leave of absence, disability programs, benefits administration, etc.
- Maintain case tracking systems, manage enrollment processes, create and maintain spreadsheets and databases
- Pull, audit, and generate timely and accurate reports on eligibility, participation, program utilization, and other metrics
- Prepare special reports and perform research as requested by management
- Ensure all processes comply with company policies and applicable federal/state regulations (WC, FMLA, ADA, etc.)
- Develop and maintain knowledge of benefits programs, leave of absence, and disability offerings
- Monitor market trends and legislative changes, escalating for awareness as needed
- Support wellness initiatives by collaborating with HR and leaders to ensure benefits align with employee wellbeing goals and strategy
- Create wellness calendars, campaign content, and program materials
- Administer benefit programs, campaigns, and initiatives
- Conduct individual and group meetings with employees to understand evolving needs and wellness priorities
- Gather and analyze employee feedback and sentiment regarding benefits offerings to identify gaps and opportunities for improvement
- Use insights to form recommendations for strategic benefits decisions
- Develop and maintain monthly Homebase event calendars
- Coordinate logistics including food, supplies, setup/breakdown, and cleanup
- Provide onsite support for Homebase events and company-wide benefits activities
- Create and present benefits and leave of absence materials as needed
- Assist with HR systems support, audits, and benefit eligibility/enrollment as required
- Pull and audit reports from external systems of record
- Maintain/update benefit training manuals/SOPs
Requirements
- BS/BA degree in Human Resources, Sociology, Psychology, or other relevant area is preferred
- Minimum of two years' experience, preferably multi-state, in benefits administration—or equivalent relevant experience in human resources, business administration
- Strong analytical and communication skills are essential, along with solid interpersonal abilities and the capacity to connect with employees at all levels
- Intermediate proficiency with Microsoft Excel, Access, Outlook, Word, and PowerPoint is required for success in this role
- Excellent written and verbal communications skills; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment
- Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products
- Strong interpersonal and presentation skills with the ability to communicate benefits information effectively to groups and individuals
- This includes delivering engaging presentations, training sessions, and facilitating discussions
- The candidate must be comfortable translating technical benefits information into accessible language that resonates with diverse employee audiences
- Ability to understand and ensure compliance with company policies/procedures, and governing laws (i.e., FMLA, ADA, etc.)
- Capacity to manage confidential data with integrity, sound judgment, awareness, and business ethics
- Positive team player with a sense of urgency and capacity to overcome obstacles.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationleave of absence managementdisability programsdata analysisreport generationcase tracking systemsenrollment processesMicrosoft ExcelMicrosoft AccessMicrosoft PowerPoint
Soft Skills
analytical skillscommunication skillsinterpersonal skillspresentation skillsadaptabilityflexibilityteam playerconfidentialitysound judgmentbusiness ethics