PurpleLab

Project Manager

• Own day-to-day communication with clients
• Set clear expectations and maintain strong relationships
• Provide consistent updates and proactively flag issues
• Handle client requests, feedback, and escalations
• Ensure all deliverables are completed on time
• Track account health and identify risks early
• Act as the main point of contact between clients and VAs
• Maintain an always up-to-date Project Log for all accounts
• Provide clear, structured updates to leadership

Client Success and Project Manager