PurpleBrand

Systems Engineer

• Partner with cross-functional teams (retail operations, merchandising, marketing, and operations) to gather and document business requirements, and support system updates, and continuous improvements.
• Ensure all existing functionality, integrations, and reconciliations are preserved and maintained.
• Work hands-on with the configuration, integration, testing, and rollout of retail systems such as POS, inventory, ERP, and related tools.
• Participate in user acceptance testing (UAT) and validate that system changes meet business needs
• Troubleshoot system issues and coordinate with different stakeholders or vendors to resolve them
• Monitor system performance and help identify opportunities for small enhancements or improvements
• Document workflows, system processes, and updates to support consistency and knowledge sharing
• Support reporting and data accuracy by validating system outputs and helping maintain standard reports
• Provide first-level user support, answer basic system questions, and help with training materials
• Support system-related projects by helping track tasks, document requirements, and assist with implementation activities
• Perform additional duties as assigned.

Business Systems Analyst