Purple Technology

Head of Department

• Keeping care of the trading infrastructure.
• Assist with analyzing market trends and the competitive environment.
• Evaluate risks.
• Provide reports to senior management and/or other relevant departments.
• Provide assistance to other departments with their requests related to the brokerage department.
• Be in communication with CySEC, Auditors or any other authority that will ask questions or require cooperation.
• Being in communication and proactively managing relationships with service providers that help the brokerage department to fulfill its obligations.
• Proactively improving level of service of the brokerage department, mainly from the regulatory perspective when it comes to meeting the regulatory and legal requirements.
• Actively participate in training and develop your knowledge and skills in brokerage.

Head of Brokerage

Customer Support

• Handling client inquiries, requests, and complaints via **e-mail and chat** with professionalism and accuracy
• Crafting **detailed, well-structured responses** to ensure clear and effective communication
• Processing requests according to **established guidelines and procedures**
• Identifying and reporting **issues or errors** to the Team Leader or relevant department
• **Working with trading platforms**, replicating reported issues, and assisting clients with troubleshooting
• Transcribing Japanese names into Latin characters accurately
• Collaborating with internal teams via Slack and email to ensure smooth workflow and issue resolution

Customer Support, Japanese

General Counsel

• Managing operational legal workload independently while escalating complex or high-risk matters appropriately.
• Monitoring designated regulatory channels (CySEC, ESMA, EU) for relevant updates and summarising developments.
• Conducting targeted legal research on regulatory and compliance questions; preparing clear, well-structured research memos and maintaining an organised legal research archive.
• Drafting routine commercial agreements including NDAs, standard vendor contracts, and SLAs using approved templates; flagging non-standard clauses or risk items before finalisation.
• Reviewing incoming contracts for standard legal risks — and producing brief risk summaries.
• Maintaining and updating routine legal and compliance documents including Terms and Conditions, Privacy Policy, cookie notices, and standard client disclosures in line with current regulatory requirements.
• Researching and maintaining the Company's KID and KIID documentation for relevant financial instruments; monitoring competitor and industry standards.
• Supporting the DORA Register of Information and outsourcing registry by maintaining accurate entries when new ICT providers or contracts are added.
• Preparing and collating data for periodic regulatory reports and other CySEC-required submissions; flagging data quality issues ahead of deadlines.
• Preparing and organising documentation for Internal Audits, ICT Audits, and CySEC inspections.
• Acting as first-line legal reviewer of routine marketing materials and website content; checking against T&Cs and applicable legal standards, and escalating non-routine materials to the Senior Legal Advisor.