PuroClean

Marketing

• Promote and sell franchise services in the assigned territory to meet or exceed assigned sales goals.
• Grow and develop the customer base by utilizing a systematic process to identify new prospects and to contact and follow up with customers routinely.
• Make repeated contact calls to build relationships and educate customers on why PuroClean® is the best cleaning and restoration company.
• Provide and communicate clear, accurate pretesting, service scoping, and job estimates.
• Monitor and follow up on all assigned jobs to ensure customer needs are met.

Marketing Representative

Project Manager

• Manage assigned reconstruction projects from initial assignment through completion.
• Conduct site inspections and document damages with measurements, photos, notes, and scope details.
• Prepare accurate and detailed repair estimates using Xactimate.
• Communicate with homeowners, property managers, adjusters, TPAs, subcontractors, vendors, and internal team members.
• Handle estimate revisions, supplements, carrier feedback, and review requests as needed.
• Effectively present project scope and value to customers, securing customer approval and commitment to proceed with work.
• Coordinate with internal production teams to help move approved jobs into scheduling and execution.
• Assist with project planning, scope review, material needs, subcontractor coordination, and customer expectations.
• Monitor job progress and communicate updates throughout the repair process.
• Maintain organized documentation in company software and any applicable claim or program platforms.
• Help identify issues, missing information, delays, or scope concerns early and communicate them clearly.
• Field visits, inspections, customer meetings, and jobsite coordination will be required.

Marketing Representative

Claims Loss Specialist, Restoration Estimator – Project Manager