
Distribution Account Manager, English & Russian Speaking
Pure Storage
full-time
Posted on:
Location Type: Remote
Location: Azerbaijan
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Tech Stack
About the role
- Execute high-volume pipeline management tasks, including timely approval, rejection, extension, and reassignment of deal registrations to maintain a clean and accurate sales pipeline in Salesforce.
- Serve as the first point of contact for all systems-related issues, including troubleshooting portal access, login credentials, CPQ (Configure, Price, Quote) issues, and license allocation.
- Proactively communicate, explain, and provide updates on complex distributor program details, requirements, and incentives (including the Rebate Portal) to ensure full comprehension and compliance.
- Guide distributors to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness.
- Assess current operational processes, identify friction points, and contribute to streamlining efforts. Document new processes and best practices for the distributor community.
- Assist in driving partner attendance for distributor marketing events and manage proactive follow-up to maximise conversion and engagement ROI.
- Generate accurate, timely reports and data insights for Quarter Business Reviews (QBRs) and Return on Investment (ROI) analysis for leadership.
Requirements
- Experience providing high-quality support or account management in a fast-paced technology or B2B environment, specifically working with partners, resellers, or distributors.
- Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals (e.g., Partner Central), with a strong ability to manage data and pipeline hygiene.
- A high degree of accuracy and focus on detail, with proven ability to analyse current processes and identify opportunities for optimisation and efficiency gains.
- Excellent, professional standard verbal and written communication skills in both English and Russian, with the ability to explain technical and programmatic details clearly, coupled with a professional, customer-first service approach.
- Demonstrated ability to work effectively across multiple internal teams (e.g., GPO Sales, Channel Ops, Marketing) to resolve complex issues quickly.
- Strong desire to grow expertise in Distribution Account Management and Channel Marketing, actively seeking out and participating in development opportunities.
Benefits
- Flexible time off
- Wellness resources
- Company-sponsored team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceCPQdata analysispipeline managementreport generationprocess documentationoptimisationaccount managementsales systems proficiencytraining resource management
Soft skills
communicationcustomer serviceattention to detailproblem-solvingcollaborationprofessionalismadaptabilityanalytical thinkingproactive engagementteamwork