
Distribution Account Manager, English & Russian Speaking
Pure Storage
full-time
Posted on:
Location Type: Remote
Location: Azerbaijan
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Tech Stack
About the role
- Execute high-volume pipeline management tasks, including timely approval, rejection, extension, and reassignment of deal registrations to maintain a clean and accurate sales pipeline in Salesforce.
- Serve as the first point of contact for all systems-related issues, including troubleshooting portal access, login credentials, CPQ (Configure, Price, Quote) issues, and license allocation.
- Proactively communicate, explain, and provide updates on complex distributor program details, requirements, and incentives (including the Rebate Portal) to ensure full comprehension and compliance.
- Guide distributors to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness.
- Assess current operational processes, identify friction points, and contribute to streamlining efforts. Document new processes and best practices for the distributor community.
- Assist in driving partner attendance for distributor marketing events and manage proactive follow-up to maximise conversion and engagement ROI.
- Generate accurate, timely reports and data insights for Quarter Business Reviews (QBRs) and Return on Investment (ROI) analysis for leadership.
Requirements
- Experience providing high-quality support or account management in a fast-paced technology or B2B environment, specifically working with partners, resellers, or distributors.
- Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals (e.g., Partner Central), with a strong ability to manage data and pipeline hygiene.
- A high degree of accuracy and focus on detail, with proven ability to analyse current processes and identify opportunities for optimisation and efficiency gains.
- Excellent, professional standard verbal and written communication skills in both English and Russian, with the ability to explain technical and programmatic details clearly, coupled with a professional, customer-first service approach.
- Demonstrated ability to work effectively across multiple internal teams (e.g., GPO Sales, Channel Ops, Marketing) to resolve complex issues quickly.
- Strong desire to grow expertise in Distribution Account Management and Channel Marketing, actively seeking out and participating in development opportunities.
Benefits
- Flexible time off
- Wellness resources
- Company-sponsored team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceCPQdata analysispipeline managementreport generationprocess documentationoptimisationaccount managementsales systems proficiencytraining resource management
Soft Skills
communicationcustomer serviceattention to detailproblem-solvingcollaborationprofessionalismadaptabilityanalytical thinkingproactive engagementteamwork