Director, Channel Program Operations

Pure Storage

full-time

Posted on: 9/1/2025

Origin: • 🇺🇸 United States • California

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💰 $205,000 - $328,000 per year

Lead

Tableau

About the role

Lead, mentor, and develop a global team of channel program and incentive operations professionals.
Define and implement the operational vision for channel programs and incentives; document end-to-end processes.
Engage with finance on contra revenue, accruals, budgeting, and financial modeling across hardware, software, and subscription offers.
Develop and implement business metrics to measure ROI and program effectiveness; translate data into leadership insights.
Oversee end-to-end administration of partner incentives ensuring accuracy, timeliness, compliance, and audit readiness.
Collect and analyze data from Salesforce, Google Sheets/Excel, and Tableau to inform rebate calculations and performance.
Drive process and system improvements to enhance efficiency, scalability, and audit readiness of incentive operations.
Serve as primary escalation point for incentive inquiries, eligibility, and payment timelines; partner across finance, sales, and partner teams.

Demonstrated experience in a leadership role, with ability to manage, mentor, and develop a team.
Exceptional analytical and financial skills; ability to create financial models and discuss contra revenue, Opex, and Capex with finance leaders.
Proven ability to define, implement, and track business metrics for program effectiveness and translate data into strategic recommendations.
Expertise in channel program and incentives design and operations across hardware and software subscription models.
Hands-on experience with Salesforce, Excel/Google Sheets, and Tableau for data analysis and reporting.
Strong cross-functional leadership and ability to influence decisions across multiple teams.
Proven track record running global incentives compliantly and operationalizing partner incentives end-to-end (modeling, accruing, auditing, reporting, paying).