Senior Translator / Editor
The Church of Jesus Christ of Latter-day Saints
Technical Claims Specialist, Auto
Puppy Dreams
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Investigate, negotiate and settle personal and commercial auto claims, as well as third-party liability claims
- Adjust claims actively while maximizing business development opportunities through marketing and timely follow-up
- Deliver high-quality service in accordance with ClaimsPro and client standards and corporate policy guidelines
- Direct field investigations as required for exposure and within account guidelines
- Make initial contact and report to client as per account guidelines
- Identify liability exposures, recommend reserves, recommend investigations, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Provide guidance and direction to adjusting peers on claims handling strategies and issue resolution
- Supervise backup and support as required, including approving reserves and payments
- Assist with training and development of staff on account-specific processes
- Assist with resolution of claims issues and escalations; act as secondary resource and client contact
Requirements
- University degree or post-secondary education related to insurance (nice to have)
- Minimum of 3 years’ experience
- CIP designation or working towards designation
- Adjuster’s license OR completed minimum of the following CIP courses: C11: Principles and Practice of Insurance; C12: Insurance on Property; C13: Insurance Against Liability—Part 1; C14: Automobile Insurance—Part 1
- C110: Essentials of Loss Adjusting (nice to have)
- Equivalency in combination of education and experience will be considered
- Ongoing commitment to education and learning
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them
- Ability to interpret complex documents of a legal nature
- Ability to perform and understand advanced numerical calculations including analysis of comparative information
