Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution.
Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform.
Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market.
Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components.
Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals.
Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success.

Requirements

5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience.
Hands-on experience developing and deploying applications for Web or Mobile platforms.
Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs.
Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions.
Ability to influence product direction through field insight and customer architecture planning.
Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike.
Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms.
Experience building developer tooling or reusable architecture templates.
Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices.
Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs).
Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights.
Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search).
Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems.
Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR).
Background in developer experience (DX), technical writing, or developer community engagement.
Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP).

Benefits

Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum
Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred)
Equity in a profitable, fast-growing infrastructure company
Inclusive, growth-focused team where your impact is recognized

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SDK implementationAPI implementationapplication developmentWeb developmentMobile developmentcoding fluencydeveloper toolingarchitecture templatesdistributed systemsreal-time applications

Soft Skills

communication skillsinfluencing product directioncustomer engagementcross-functional deliverytechnical adoptionworkshop facilitationknowledge sharingcustomer alignmentstakeholder managementproblem-solving