Public Health Solutions

Financial Planning and Analysis

• Conduct ongoing system upkeep, data imports, testing, and the implementation of application improvements.
• Oversee user accounts, including security settings, additions, and removals.
• Troubleshoot and effectively resolve system glitches.
• Provide guidance and support to users.
• Identify opportunities for enhancing and automating internal processes and systems.
• Actively engage in progress meetings and issue-resolution discussions.
• Contribute to application documentation focused on troubleshooting, training, and navigation.
• Perform ad hoc financial and statistical analyses.
• Perform other duties as assigned.

Finance Assistant

Support Engineer

• Function as principal contact for all end user support.
• Support day to day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems.
• Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily.
• Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same.
• Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date.
• Work closely with Management to assure seamless communication between computers and network-based systems and peripherals.
• Support remote work for most PHS staff and manage VPN connectivity issues.
• Perform other duties as assigned.

Finance Assistant

Systems Support Technician