Regional Clinical Operations Manager
PSI CRO AG
full-time
Posted on:
Location Type: Remote
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About the role
- Take end-to-end operational responsibility for clinical research projects within the assigned region.
- Ensure effective execution of clinical trials in line with study protocols, timelines, quality standards, and regulatory requirements.
- Oversee site qualification process and ensure smooth study start-up, including site contracting support, site activation, and coordination with internal and external stakeholders.
- Lead, manage, and support regional teams of operational and BD staff.
- Act as a mentor and escalation point for coordinators facing operational challenges.
- Proactively manage risks, troubleshoot operational bottlenecks, and lead local resolution
- Collaborate closely with internal global teams to ensure alignment, clear communication, and seamless project execution.
- Monitor operational KPIs, prepare progress reports, and implement corrective actions where needed.
- Represent Milestone One in operational discussions with sponsors, partners, and at selected industry meetings.
Requirements
- Minimum 5 years of experience in leading clinical trial operations within an SMO or CRO
- Proven hands-on experience in managing clinical trial operations, including site start-up, contracting processes, and ongoing site management.
- Strong understanding of clinical trial logistics, investigational product handling, and supply management.
- Demonstrated experience in leading and developing teams of study coordinators or operational staff.
- Ability to independently manage and resolve complex, real-time operational issues.
- Excellent organizational, communication, and stakeholder management skills.
- Fluent English
- Experience working in an international and cross-functional environment.
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical trial operationssite start-upcontracting processessite managementclinical trial logisticsinvestigational product handlingsupply managementrisk managementKPI monitoringprogress reporting
Soft skills
leadershipmentoringproblem-solvingcommunicationstakeholder managementorganizational skillsteam developmentcollaborationindependent managementtroubleshooting