Operations Develops global enrollment and retention solutions to increase patient screening, randomization, and compliance
Builds and manages patient engagement service offerings and associated costs for global bids, including vendor and in-house resource allocation
Designs and implements patient engagement assessments for awarded studies, focused on impact measurement, analysis, and mitigation planning
Participates in scientific conferences, meetings, symposia, etc. to collect information on patient access and diversity
Assesses patient enrollment challenges and opportunities in ongoing and completed studies to improve patient recruitment and retention strategies
Communication Liaises with other PSI departments to collate operational feedback and support patient engagement strategy
Liaises with Project Management to evaluate the impact of recruitment services on patient enrollment metrics for awarded studies
Collaborates with Business Development and Feasibility to identify and illustrate the value-add of prioritized recruitment services
Focus on recruitment project delivery, productivity, and quality to ensure strong customer and patient satisfaction for outreach and retention campaigns.
Communication with sponsors and project teams to implement and monitor impact of PRR programs and tactical plans based on study performance
Requirements
University/college degree in life science or health care field
Located on East coast preferred
A minimum of 10 years’ experience in clinical research
A minimum of 5 years’ experience in patient recruitment; CRO experience preferred
Experience in scientific report writing, independent research, and data analysis
Experience in patient engagement activities globally, collaborating with patient advocacy groups and patient organizations